System Administrator or Senior - Telecommunications

**If you are a current Idaho Power employee, please apply through the Employee Portal.
Application Deadline:
10/29/2026 at 11:59 pm Mountain Time
# of Positions:
1
Job Type:
Regular
Job End Date:
Exemption Status:
Exempt
Pay Range:
$96,595.20 - $140,108.80
Minimum Age Requirement:
Job Description:
Idaho Power — located in vibrant Boise, Idaho — is looking for a Telecommunications System Administrator or Senior to join our Information Technology team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to provide our customers with the safe, reliable, affordable energy they depend on. While this position is based at Idaho Power’s downtown Boise location, we offer both flexible schedules and the opportunity to work up to 40% remote per week.
What does a Telecommunications System Administrator or Senior do for us?
Under supervision, System Administrators analyze, install, configure, upgrade, test, document, monitor, and maintain software and hardware in support of business processing requirements. Systems they support may include cloud services, telephone carriers and voice gateways, recording systems, server hardware, software, security tools, monitoring tools, application servers, integration servers, and other departmental or enterprise applications or systems. Basic programming, scripting proficiency and API integration concepts. They provide technical support for problems not resolved by the Integrated Operations Center or the IT Service Desk.
In addition, Senior System Administrators participate in the development and execution of technology strategies to support organizational activities and direction. They provide advanced level support for systems including troubleshooting, performance, monitoring, cost-benefit, security, and licensing analysis. Testing strategies, including functional, integration, regression, and user acceptance testing.
In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.
A COMPETITIVE CANDIDATE WILL HAVE
Knowledge of:
Installation, configuration, upgrade, test, document, monitor and maintain software and hardware of multiple voice technology platforms
Emergency 911 (E911) systems
Voice Recording systems
Configuration of Cloud (SaaS) based telecommunications
Skills in:
Problem solving
Strong interpersonal skills
Verbal and written communication, including effective listening
Planning and organizing
Ability to:
Work proactively in a team environment with minimum supervision
Accept responsibility and complete tasks in a timely manner
Interact effectively with both technical and non-technical personnel
Adapt to new situations
Maintain a positive, customer-focused attitude
MINIMUM REQUIREMENTS
System Administrator
Education:
Bachelor's degree in a related field
OR
An equivalent combination of relevant education and experience
Preferred:
Bachelor’s degree in computer science, computer information systems, or a related field
Experience:
2 or more years of relevant technology administration experience
Preferred:
3 or more years of relevant voice-related technology administration experience
Cisco Call Manager and Webex Calling Experience
Licenses & Certifications:
Valid driver's license with an acceptable driving record based on driving requirements for the position
Preferred:
Certification relevant to position, such as Cisco CCNA Collaboration
Senior System Administrator
Education:
· Bachelor's degree in computer science, computer information systems, or equivalent field
OR
· An equivalent combination of relevant education and experience
Preferred:
Bachelor’s degree in computer science, computer information systems, or a related field
Experience:
· 5 or more years of professional technology administration experience
Preferred:
o 8 or more years of experience in a corporate multi-platform technology environment
Licenses & Certifications:
· Valid driver's license with an acceptable driving record based on driving requirements for the position
Preferred:
Certification relevant to position, such as Cisco CCNA Collaboration
PHYSICAL REQUIREMENTS
This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. There may be occasional lifts of no more than 10 lbs. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.
ADDITIONAL INFORMATION
Works with regular guidance in own area of knowledge. Solves a range of straightforward problems, analyzes viable solutions and assesses each using standard procedures.
Participate in 24x7 on call rotation.
#IPC1
Competencies:
Adaptability, Communication, Continuous Learning, Decision Making, Initiating Action, Planning and Organizing, Work Standards
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Need Assistance Completing Your Application?
Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company: Phone: 208-388-2965 or Email: jobs@idahopower.com
Idaho Power is an Equal Opportunity Employer
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.
Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.