Senior Manager, Salesforce Platform Strategy & Delivery

About Our Client:
Founded in 2004, the organization operates as a leader in no-code network automation within the IT operations industry. It addresses challenges in managing hybrid multi-cloud connected networks by providing a platform that automates diagnostic troubleshooting, outage prevention, and change management processes. The platform serves over 2,500 large enterprises and managed service providers, demonstrating significant scale and influence in its market.
About the Opportunity:
The SENIOR MANAGER, SALESFORCE PLATFORM STRATEGY & DELIVERY leads the operating model, roadmap, governance, and daily delivery of the Salesforce platform. This role requires active, hands-on involvement in managing intake, triage, solution design, backlog, testing, releases, support, and documentation. The position is vital for establishing a sustainable Salesforce operating model and prioritizing high-value work to support various business functions including Sales, Customer Success, Support, Finance, and Partners.
Responsibilities:
Own and maintain the Salesforce platform roadmap.
Translate business strategy into prioritized platform initiatives with measurable outcomes.
Balance capacity across transformation, support, reliability, and technical debt remediation.
Manage intake, triage, and backlog of Salesforce work with clear prioritization.
Directly engage with administrators, developers, and stakeholders to advance projects.
Assist with configuration, troubleshooting, data analysis, security, and support.
Evaluate technical designs and integrations for maintainability and risk.
Lead release planning, testing coordination, deployment, and post-release validation.
Establish and enforce architecture and technical governance standards.
Support commercial transformation efforts including CPQ and sales workflow changes.
Maintain thorough documentation and knowledge management for the Salesforce platform.
Requirements:
Experience managing Salesforce platform strategy and delivery.
Ability to work hands-on in technical and operational Salesforce tasks.
Skill in backlog management, prioritization, and stakeholder coordination.
Knowledge of Salesforce configuration, Flow, Apex, integrations, and security.
Experience with release management, testing, and deployment processes.
Familiarity with CPQ or Revenue Cloud and commercial SaaS models.
Pay Range and Compensation Package:
The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes