Supplier Relationship Manager

At Bionic, we're on a mission to make it easier for small businesses to run and grow. We help SMEs compare and switch essential services including energy, connectivity, water, insurance and finance, combining smart technology with expert support to save customers time and money.
The Role
We're looking for a commercially focused Supplier Relationship Manager to maximise the value of our supplier partnerships across Connectivity, Water and Tech.
You'll build strong relationships with suppliers, improve commercial performance, negotiate competitive pricing, and identify opportunities to grow revenue, profitability, and customer value. Working closely with Commercial and Sales teams, you'll play a key role in shaping our supplier strategy and expanding our product offering.
This is a strategic, commercially driven role focused on supplier performance, negotiations, proposition development, and partnership growth rather than day-to-day operational management.
What You'll Be Doing
Develop and manage strategic supplier relationships.
Create joint business plans and lead regular business reviews.
Drive supplier performance across sales, conversion, revenue and profitability metrics.
Negotiate commercial terms, pricing, incentives, and retention offers.
Identify opportunities to improve propositions and customer outcomes.
Source and onboard new supplier partners to strengthen our market offering.
Work closely with Sales, Commercial, Product and Finance teams to deliver growth opportunities.
Resolve significant commercial or supplier performance issues and drive improvements.
What We're Looking For
Essential
Experience in supplier management, partnerships, account management, business development, or a similar commercial role.
Strong relationship-building skills with the ability to influence senior stakeholders.
Proven commercial negotiation experience.
Strong commercial acumen and analytical skills.
Experience using performance data to drive improvements and identify growth opportunities.
A proactive, results-focused approach with strong stakeholder management skills.
Desirable
Experience in Connectivity, Telecoms, Water, Technology, Utilities, or other B2B service sectors.
Knowledge of SME markets, comparison services, or indirect sales channels.
Experience managing multiple supplier relationships and leading commercial reviews.
What Success Looks Like
Strong supplier partnerships that deliver mutual growth.
Improved revenue, gross profit, conversion, and supplier performance.
More competitive pricing and stronger customer propositions.
Successful introduction of new suppliers and products.
Measurable commercial growth from existing and new partnerships.
Why Join Bionic?
You’ll have the opportunity to shape how Bionic works with its suppliers across several important product verticals, influence commercial strategy and develop partnerships that directly contribute to business growth.
This is a role for someone who enjoys building relationships, negotiating commercially, identifying opportunities, and turning supplier partnerships into tangible business results.
Interview process
Initial conversation with one of our Talent Acquisition Team
1st stage interview with the hiring manager
Final stage interview, with some of the wider team
Benefits
We know that our employees are what sets us aside from our compe titors; our benefits are just part of the way we say thanks.
Enhance your health & wellbeing 🌱
Private healthcare cover
Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
Eyecare scheme
Taking time away from work 🏖️
25 days annual leave, increasing with tenure
1 paid family & religious day of leave per year - following successful probation period
1 paid charity volunteering day per year
Option to buy/sell up to an additional 3 days leave per year
Family matters: for the special moments 🏠
Enhanced maternity, paternity or shared parental leave
2 days off for your wedding upon joining, and up to 5 days after 2 years' service
Financial wellbeing 💸
Auto-enrolled salary sacrifice pension scheme
Life assurance
Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
Cycle to work scheme
Recognition 🌟
Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
Long service awards

Work arrangement
No