Senior DevOps Engineer - ServiceNow Platform Team

Job Family
IT - DevOps Engineering
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
Who We Are
We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.
Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.
We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.
What We Do
Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.
Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.
Job Description Summary
The Sr. DevOps Engineer is a member of the ServiceNow Platform Team and serves as the primary technical resource supporting the Strategic Portfolio Management (SPM) product area. This role partners closely with the SPM Product Owner to deliver roadmap initiatives, enhancements, integrations, and operational improvements while ensuring solutions align with ServiceNow platform architecture, development standards, security requirements, and governance practices. While the primary focus will be SPM, the engineer may also support other ServiceNow products and platform initiatives as business priorities and demand require.
Job Description
What You Will Do:
Lead the technical design, development, configuration, and support of ServiceNow SPM solutions.
Partner directly with the SPM Product Owner to refine requirements, recommend technical approaches, estimate work, and support prioritization.
Translate product roadmap priorities and business requirements into secure, scalable, and maintainable technical solutions.
Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, Data Policies, Flow Designer solutions, integrations, and ServiceNow APIs.
Design and support integrations using REST, SOAP, IntegrationHub, and other approved ServiceNow capabilities.
Provide technical leadership throughout planning, development, testing, deployment, and post-implementation support.
Perform code reviews, mentor developers, and promote secure and maintainable development practices.
Lead troubleshooting and root-cause analysis for complex platform and application issues.
Support upgrades, release validation, technical documentation, and knowledge transfer.
Promote out-of-the-box capabilities, platform standardization, governance, and technical debt reduction.
What You Will Need:
Strong hands-on experience designing, developing, and configuring solutions within ServiceNow Strategic Portfolio Management.
Experience with SPM capabilities such as Project Portfolio Management, Demand Management, Resource Management, Financial Management, Time Management, and Project Workspace.
Advanced ServiceNow development experience, including JavaScript, server-side and client-side scripting, Flow Designer, integrations, and APIs.
Ability to independently design scalable solutions and resolve complex technical and application issues.
Ability to partner effectively with Product Owners, project teams, architects, business analysts, and stakeholders in an Agile delivery environment.
Strong communication, analytical problem-solving, and technical leadership skills.
A continuous-improvement mindset with an emphasis on maintainability, standardization, and out-of-the-box capabilities.
Qualifications
Active ServiceNow Certified System Administrator certification.
5+ years of hands-on ServiceNow development experience.
Bachelor’s degree in information technology, computer science, management information systems, or a related discipline, or an equivalent combination of education and relevant professional experience.
Preferred
ServiceNow Certified Implementation Specialist in Strategic Portfolio Management.
Active ServiceNow Certified Application Developer certification.
Experience designing or supporting ServiceNow Platform Analytics, including dashboards, data visualizations, KPIs, scorecards, and portfolio reporting.
Experience with Automated Test Framework, platform upgrades, data migration, workspace experiences, and enterprise integrations.
Experience mentoring developers or leading technical delivery.
Working Conditions
· Office environment
· Hybrid working conditions 3 days in office.
· Moderate travel
Compensation:
The Salary for this position generally ranges between $109,000 - $141,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This is a hybrid position requiring three days in office per week in one of our hub locations (Denver, Cedar Rapids, Philadelphia). Relocation assistance will not be provided for this position.
What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.
Compensation Benefits
Competitive Pay