Duty Manager | Newnham Hotel

Our great local, Newnham Hotel, is looking for a passionate and hands-on Duty Manager to join our established leadership team.
A favourite within the community, Newnham Hotel offers a vibrant food, beverage and gaming experience, creating a welcoming environment for locals and visitors alike. As we continue to grow, we're looking for a leader who thrives in a fast-paced hospitality environment and is passionate about delivering exceptional guest experiences.
This is a fantastic opportunity for an experienced Duty Manager or Supervisor looking to further develop their leadership skills and progress their hospitality career within one of Australia's leading hospitality groups.
About the Role
As Duty Manager, you'll work closely with the Venue Manager to support the day-to-day operations of the venue. You'll lead by example, drive service standards, support team development and ensure the venue consistently delivers exceptional guest experiences.
Key responsibilities include:
Leading shifts across food, beverage and gaming operations
Coaching, developing and motivating team members
Maintaining high standards of service, presentation and compliance
Managing cash handling, banking and end-of-day procedures
Supporting the delivery of functions, promotions and events
Driving a positive team culture and strong guest engagement
Ensuring responsible service and gaming practices are upheld
What's on Offer?
Competitive salary package of $76,000 + Super
Clear pathway to Assistant Venue Manager opportunities
Ongoing training, development and leadership programs
Discounts across 200+ AVC venues throughout Australia and New Zealand
Complimentary meals while on shift
Supportive team culture and leadership network
Opportunity to grow your career with one of Australia's leading hospitality groups
About You
You are a motivated hospitality leader who enjoys developing people, creating great guest experiences and leading from the front.
Ideally, you will have:
Experience in a Duty Manager, Supervisor or similar leadership role within a hospitality venue
Strong gaming operations experience
Experience training, coaching and performance managing team members
Proven experience with cash handling, banking and end-of-day procedures
Strong communication and stakeholder management skills
Ability to thrive in a busy, fast-paced environment
A flexible approach to working evenings, weekends and public holidays
A passion for hospitality and creating memorable guest experiences
Essential Requirements
Current RSA & RSG
RMLV
Approved Manager Licence
Availability to work nights, weekends and public holidays
Why Australian Venue Co.?
At Australian Venue Co., we believe our people are our greatest asset. We are committed to creating an inclusive workplace where diverse experiences, perspectives and backgrounds are valued and celebrated.
With 260+ venues across Australia and New Zealand, we offer genuine career opportunities, ongoing development and the chance to be part of a business that continues to grow and evolve.
If you're ready to take the next step in your hospitality leadership career, apply now!