Account Support Executive

Account Support Executive to work within a busy internal sales team, from a valued portfolio of existing customers. Products and services include software modules, consultancy and support. Our benefits are excellent and the OTE is attractive. The role is an office-based role to upsell and promote products via webinar, telephone calls and emails. Typical products and services could be additional modules, consultancy and support renewals. This is an excellent opportunity for someone looking to build a long-term career in sales. The role sits within a structured career framework, with the potential to progress into more senior sales or account-based roles as experience, capability, and performance develop. There is no cold calling involved in this role, the role is to upsell from NEC's existing customer portfolio.
RESPONSIBILITIES AND DUTIES:
Develop effective relationships at all levels within the customer base.
Identify and close opportunities for NEC software and solutions.
Ensure the annual team target is hit.
Ensure that CRM is up to date and accurately reflects all opportunities.
Taking responsibility for opportunities from point of order to delivery.
Understand and adhere to all corporate policy, processes and procedures.
Attend and participate in both internal and external meetings as directed.
Ensure that at all times a satisfactory pipeline of future opportunity is maintained.
Seek to provide new ideas to enhance the effectiveness of sales performance in NEC, including any new product/service ideas.
Previous sales experience gained in a target driven sales environment
Demonstrable Organisational Skills
Experience with Microsoft 365 (inc D365)
Good interpersonal skills
Excellent Communication Skills, including via phone, teams and in person.
Experience with CRM and SharePoint would be highly advantageous

Employment type
Full-time

Work arrangement
Hybrid