Frontend Engineer

This is a Fully Remote Job
About Our Client:
This team operates within the Workflow pillar, focusing on communication technologies including calling, messaging, voicemail, transcription, and their supporting workflows. The organization develops interfaces utilized by thousands of businesses daily, aiming to enhance communication tools through scalable and reliable solutions.
About the Opportunity:
The FRONTEND ENGINEER will contribute to building and improving critical communication interfaces. This role involves re-architecting calling systems, developing dashboards and tools for performance observability, and shipping new features that enhance user experience. The engineer will own projects end to end, collaborate with cross-functional teams, and support ongoing improvements in calling, messaging, voicemail, and transcription.
Responsibilities:
Re-architect calling infrastructure and standardize integration with calling providers
Develop dashboards and tools to monitor calling performance
Implement new features such as URL unfurling, custom transcript summaries, group messaging, direct messages, and calling enhancements
Manage projects from initiation to delivery with senior engineer support
Improve existing features, fix bugs, and update documentation
Write tests and ensure safe deployment through delivery pipelines
Requirements:
Experience with React and TypeScript
Understanding of data flow from backend to frontend, including GraphQL and schema design
Ability to write integration and unit tests, preferably using Playwright
Problem-solving skills and collaborative approach to building user experiences
Knowledge of web performance, observability, and accessibility concepts
Strong ownership and communication skills
Team player mindset with willingness to contribute through bug fixes and documentation
Proactive and self-driven in a remote work environment
Methodical approach to testing and quality assurance
Empathy and thoughtfulness in evaluating tradeoffs
Curiosity and a drive for continuous learning
Clean, readable, testable, and maintainable code practices
Openness to integrating AI tools into engineering work
Nice to have:
Experience with real-time messaging technologies such as WebSockets and WebRTC
Familiarity with CI/CD pipelines and mature delivery processes
Experience with agentic AI workflows for feature generation and testing
Pay Range and Compensation Package:
SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $170,000 - $200,000 USD annually
All other US Locations: $153,000 - $180,000 USD annually
Canada: $156,000 - $183,000 CAD annually
Compensation includes equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes