Manager- Integration Solution & Technical Leadership (US Shift)

Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 950+ global enterprises to manage their 3 million+ employees across 130+ countries.
Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups: Vedanta, Mahindra, Glenmark, Adani Wilmar, DLF, Crisil, CRED, JG Summit Group, Cebu Pacific Air, Nivea, and more.
The vision of Darwinbox is to build a world-class product company from Asia, backed by marquee global investors including Salesforce, Sequoia Capital, Lightspeed Venture Partners, TCV, KKR, Peak XV and Microsoft.
Manager - Integration Solutioning & Technical Leadership (US Shift)
Department: Integrations
Reports To: Senior Manager / Director
Location: Hyderabad (Hybrid) - working with clients primarily in North America
Shift: US Shift (aligned to US business hours, 3:00 PM - 12:00 AM IST)
Employment Type: Full-time
Experience: 6-10 years
Team Size Managed: 2-4 Technical Consultants (US-shift and cross-region)
Role Overview
We are looking for a hands-on Manager to lead Integrations for a portfolio of US-based clients, working in the US shift. You will lead and grow a team of Technical Consultants responsible for integration solutioning and development — owning technical direction, guiding solution design, and ensuring high-quality delivery of new and enhanced integration interfaces. You will be the primary integrations point of contact for client leadership during US business hours, drive periodic leadership connects through demos and meetups, and step in hands-on to help the team solve complex issues on integration interfaces when needed. Our team already uses AI for solutioning and writing code — as a quick learner, you will deepen and scale this practice across the team.
Key Responsibilities
1. Lead and manage a team of 2-4 Technical Consultants — set priorities, plan capacity, run performance reviews, hire and develop talent, mentor on solutioning, and drive accountability for integration outcomes.
2. Own integration solutioning end to end — translate client requirements and change requests into robust designs (APIs, file-based flows, middleware patterns) and guide the team through build and delivery.
3. Lead and review the solutioning work done by Technical Consultants — ensure code quality, reusability, maintainability, and alignment with platform and integration standards.
4. Act as the technical lead for key integration engagements — drive architecture decisions, design reviews, and complex solutioning discussions with clients and internal stakeholders.
5. Drive client leadership connects with US clients through demos and meetups, in their time zone — showcase integration capabilities, walk through solution approaches, align on roadmap priorities, and strengthen executive-level confidence in delivery.
6. Own escalations and production issues on integration interfaces during US hours — debug failures, unblock consultants on complex interface problems, restore stable data flows, and communicate status to client stakeholders.
7. Stay hands-on with Python and integration tooling to review, guide, and when required , contribute to builds and troubleshooting on integration interfaces.
8. Build on the team's existing use of AI for solutioning and writing code — as a quick learner, strengthen AI-assisted design, coding, review, and documentation practices so the team delivers faster with consistent quality.
9. Partner with India-based Product/Engineering teams on platform capabilities, ensuring clean handoffs across time zones on integration patterns and enhancements needed for scalable client solutions.
10. Build and maintain solutioning standards, reusable patterns, and technical documentation so the team can deliver consistently as engagement volume grows.
Required Skills & Experience
6-10 years of experience in technical consulting, integration solutioning/development, or similar roles within HRTech/SaaS or enterprise software.
Proven experience managing Technical Consultants or similar delivery teams (3+ years in a people-management role) — including hiring, performance management, quality oversight, and owning delivery outcomes.
Strong hands-on programming ability in Python — comfortable writing, reading, reviewing, and debugging integration code.
Solid expertise in system integrations (REST/SOAP APIs, file-based integrations, middleware) with the ability to design and solution complex integration landscapes.
Demonstrated ability to help teams diagnose and resolve issues on integration interfaces in production environments.
Experience engaging client leadership through demos, technical meetups, and executive-facing solution discussions.
Experience working with US/North American clients, and willingness to work the US shift on a sustained basis.
A quick learner who already uses AI tools for solutioning and writing code (e.g., LLM-based assistants, coding copilots) and can strengthen this practice across a delivery team.
Excellent client-facing communication and stakeholder management skills — able to explain technical designs clearly and lead solution discussions with both technical and leadership audiences.
Strong analytical and problem-solving mindset with the ability to balance leadership responsibilities and hands-on technical contribution.
Good to Have
JavaScript experience — a plus for integration builds, scripting, and related client-side or middleware work.
Prior direct experience with the Darwinbox platform or similar HRMS/HCM products.
Exposure to standard and custom integration patterns (SFTP, REST/SOAP APIs, middleware tools).
Experience scaling AI-assisted solutioning and coding practices across a consulting or engineering team.
What Success Looks Like
Within the first two quarters, this person will have become the trusted integrations lead for US client leadership, established clear ownership of integration solutioning and development quality across their team, built a strong rhythm of client leadership demos and meetups, helped stabilize and resolve complex integration interface issues, and strengthened the team's existing AI-driven approach to solutioning and coding — leaving behind a high-performing US-shift Technical Consultant team capable of scaling delivery with consistent quality.

Work arrangement
No