Identity Management Consultant

We are seeking a skilled Privilege Access Management (PAM) CyberArk L2 Engineer to support, administer, and maintain CyberArk PAM infrastructure. The candidate will be responsible for day-to-day operational support, incident resolution, onboarding of privileged accounts, vault administration, and ensuring compliance with security policies.
Key Responsibilities
CyberArk Administration & Support
Provide L2 operational support for CyberArk PAM platform.
Monitor and maintain CyberArk components including:
Digital Vault
Password Vault Web Access (PVWA)
Central Policy Manager (CPM)
Privileged Session Manager (PSM)
PTA (Privileged Threat Analytics)
Perform health checks and proactive monitoring of CyberArk infrastructure.
Troubleshoot and resolve incidents, service requests, and platform issues.
Account Onboarding & Lifecycle Management
Onboard privileged accounts, service accounts, and application accounts into CyberArk.
Configure and manage Safes, Platforms, and Access Controls.
Perform password reconciliation and automatic password rotation.
Manage account discovery and account cleanup activities.
Privileged Session Management
Configure and manage privileged session recording and monitoring.
Assist in troubleshooting PSM connectivity and session-related issues.
Review session logs and audit trails during investigations.
Compliance & Governance
Ensure privileged access controls comply with organizational security standards.
Support internal and external audits.
Generate CyberArk reports and provide compliance evidence.
Maintain documentation, SOPs, and operational runbooks.
Incident & Change Management
Handle incidents, problems, and change requests as per ITIL practices.
Participate in root cause analysis (RCA) and problem management activities.
Coordinate with infrastructure, application, and security teams.
Automation & Continuous Improvement
Support automation using PowerShell, REST APIs, or CyberArk APIs.
Identify process improvement opportunities and assist in PAM transformation initiatives.
Contribute to PAM onboarding factory and automation projects.
Required Skills
Primary Skills
Strong hands-on experience with CyberArk PAM Suite.
Experience with:
PVWA
CPM
PSM
Vault Administration
Safes & Platforms Management
Password rotation and account reconciliation.
Privileged account onboarding and troubleshooting.
Windows and Linux administration knowledge.
Active Directory integration experience.
Understanding of authentication protocols (LDAP, Kerberos, SAML).

Work arrangement
Yes