Sales Executive – Calling & Lead Generation

Company Description:
VYUG is a leading tech company with expertise in integrated solutions across Virtual Reality (VR), Augmented Reality (AR), Extended Reality (XR), and Artificial Intelligence (AI). Vyug offers end-to-end services for developing immersive environments, advanced AI-driven applications, and cross-reality systems that enhance human-computer interaction. VYUG's expertise includes real-time 3D simulations, AI-powered analytics, and interactive interfaces, providing businesses with scalable, future-ready solutions tailored to user needs. VYUG is dedicated to pushing the boundaries of technology to deliver unparalleled digital experiences
Job Title: Sales Support Executive
Key Responsibilities:
• Sales Administration: Assist in the preparation and processing of sales orders, quotations, and contracts. Ensure that all documents are accurate, complete, and compliant with company policies.
• Customer Interaction: Communicate with customers to provide information regarding orders, product availability, and order status. Handle basic inquiries and escalate complex issues to the sales team as needed.
• Data Entry and Reporting: Maintain and update customer databases, sales records, and CRM systems. Generate regular reports on sales performance, inventory, and other key metrics.
• Sales Coordination: Support the sales team with calendar management, meeting coordination, and travel arrangements. Ensure that sales staff are well-equipped and informed to perform effectively.
• Product Knowledge: Stay updated on the company's product offerings and services. Provide support to the sales team by understanding and communicating product details to both internal and external stakeholders.
• Order Processing: Assist with the processing of customer orders from order entry through to fulfillment, including following up with other departments like logistics and finance to ensure timely delivery.
• Customer Follow-up: Follow up on customer inquiries, quotations, and order statuses, ensuring excellent customer service and maintaining positive relationships.
• Sales Team Support: Help prepare sales presentations, proposals, and documentation for client meetings. Prepare sales forecasts and assist in setting sales targets.
• Ad-hoc Tasks: Provide general administrative support to the sales team and management, including handling correspondence, filing, and organizing materials.
Requirements:
• Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (or equivalent work experience).
• Experience: Proven experience in a sales support or administrative role, preferably in a fast-paced environment.
• Skills:
o Excellent communication (written and verbal) and interpersonal skills.
o Strong organizational and multitasking abilities.
o Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with CRM software.
o Attention to detail with a focus on accuracy.
o Ability to work well under pressure and meet deadlines.
o Customer-oriented attitude with a willingness to assist and resolve issues.
• Attributes: Positive attitude, team player, proactive, and adaptable.
Preferred Skills:
• Experience with sales software tools (e.g., Salesforce, Zoho CRM, etc.).
• Basic understanding of sales processes and order management systems.
• Knowledge of the industry and market trends.

Work arrangement
No