Omni Sports Advisor

Company Description
Decathlon is a global multi-sport company that aims to make the benefits of sport affordable, inclusive, and accessible to everyone. Since 1976, over 103,000 teammates across more than 80 territories have been creating products and experiences for all levels, from beginners to elite athletes. The company focuses on innovation, quality, and sustainable practices, including repair and resale models that extend the life of sports products. Decathlon’s culture is shaped by values such as vitality, generosity, responsibility, and authenticity, with a strong belief that sport belongs to everyone and can build confidence and connection in communities.
Role Description
The Omni Sports Advisor is a full-time, on-site role based in Bengaluru. In this position, the advisor helps customers discover and choose the right sports products and services, offering guidance tailored to different experience levels and needs. Daily responsibilities include engaging with customers on the store floor, demonstrating products, and sharing practical sports knowledge to support safe and enjoyable participation. The role also involves organizing and maintaining merchandise displays, monitoring stock levels, and contributing to in-store sports events and workshops. The Omni Sports Advisor collaborates closely with teammates to ensure an inclusive, welcoming environment and a seamless customer experience across in-store and digital channels.
Qualifications
Excellent Communication skills to interact effectively with diverse customers and teammates in a fast-paced retail environment.
Customer-focused mindset with the ability to listen, identify needs, and propose suitable sports solutions.
Enthusiasm for sport and wellbeing, with a commitment to inclusivity and community engagement.
Ability to work flexible retail hours, including weekends and holidays, as part of a collaborative team.
Previous experience in sports retail, coaching, or fitness instruction is an advantage.
Basic digital literacy to use store systems, online tools, and omni-channel services.

Work arrangement
No