Lead - Key Accounts

About LeadSquared:
One of the fastest growing SaaS
companies in the CRM space, LeadSquared empowers organizations with the power
of automation. More than 1700 customers with 2 lakhs+ users across the globe
utilize the LeadSquared platform to automate their sales and marketing
processes and run high velocity sales at scale.
We are backed by prominent
investors such as Stakeboat Capital, and Gaja Capital to name a few. We are
expanding rapidly and our 1300+ strong and still growing workforce is spread
across India, the U.S, Middle East, ASEAN, ANZ, and South Africa.
•
Among Top 50 fastest growing tech companies in
India as per Deloitte Fast 50 programs
•
Frost and Sullivan's 2019 Marketing Automation
Company of the Year award
•
Among Top 100 fastest growing companies in FT
1000: High-Growth Companies Asia-
Pacific
•
Listed as Top Rates Product on G2Crowd, GetApp
and TrustRadius
The Role:
As a Client Partner, you will own and grow
relationships with strategic enterprise customers. This is a high-impact role
combining customer success, account management, and revenue ownership. You will
act as a trusted advisor to clients, ensuring business outcomes while driving
renewals, expansion, and long-term partnerships.
Key Responsibilities:
·
Own a portfolio of enterprise / strategic
accounts with end-to-end responsibility
·
Build and maintain strong relationships with
CXOs and senior stakeholders
·
Drive customer success outcomes including
adoption, retention, and satisfaction
·
Own renewals, upsell, and cross-sell revenue
targets
·
Partner with customers to understand business
goals and align LeadSquared solutions accordingly
·
Lead Quarterly Business Reviews (QBRs) and
executive-level discussions
·
Identify growth opportunities and create account
expansion strategies
·
Collaborate with Sales, Implementation, Product,
and Support teams to deliver seamless experience
·
Act as an escalation point for critical accounts
and ensure timely resolution
·
Track account health, usage metrics, and
business KPIs
Requirements:
3–7 years of
experience in Client Partner / Account Management
Must have Saas
background
Proven track record
of managing enterprise accounts and driving revenue growth
Strong stakeholder
management with experience engaging CXOs
Excellent
communication, negotiation, and influencing skills
Ability to
understand complex business processes and translate them into SaaS
solutions
Data-driven
approach to account management and decision-making
Success Metrics
Account retention
and renewal rates
Expansion revenue
(upsell & cross-sell)
Product adoption
and usage growth
Strategic account
growth and relationship depth
Why Should You Apply?
•
Fast paced
environment

Experience
3 - 8 Years

Employment type
Full Time

Work arrangement
No