Lead - Key Accounts

About LeadSquared
One of the fastest growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 1700 customers with 2 lakhs+ users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high velocity sales at scale.
We are backed by prominent investors such as Stakeboat Capital, and Gaja Capital to name a few. We are expanding rapidly and our 1300+ strong and still growing workforce is spread across India, the U.S, Middle East, ASEAN, ANZ, and South Africa.
Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs
Frost and Sullivan's 2019 Marketing Automation Company of the Year award
Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-
Pacific
Listed as Top Rates Product on G2Crowd, GetApp and TrustRadius
The Role
As a Client Partner, you will own and grow relationships with strategic enterprise customers. This is a high-impact role combining customer success, account management, and revenue ownership. You will act as a trusted advisor to clients, ensuring business outcomes while driving renewals, expansion, and long-term partnerships .
Key Responsibilities
Own a portfolio of enterprise / strategic accounts with end-to-end responsibility
Build and maintain strong relationships with CXOs and senior stakeholders
Drive customer success outcomes including adoption, retention, and satisfaction
Own renewals, upsell, and cross-sell revenue targets
Partner with customers to understand business goals and align LeadSquared solutions accordingly
Lead Quarterly Business Reviews (QBRs) and executive-level discussions
Identify growth opportunities and create account expansion strategies
Collaborate with Sales, Implementation, Product, and Support teams to deliver seamless experience
Act as an escalation point for critical accounts and ensure timely resolution
Track account health, usage metrics, and business KPIs
Requirements
3–7 years of experience in Client Partner / Account Management
Must have Saas background
Proven track record of managing enterprise accounts and driving revenue growth
Strong stakeholder management with experience engaging CXOs
Excellent communication, negotiation, and influencing skills
Ability to understand complex business processes and translate them into SaaS solutions
Data-driven approach to account management and decision-making
Success Metrics
Account retention and renewal rates
Expansion revenue (upsell & cross-sell)
Product adoption and usage growth
Strategic account growth and relationship depth
Why Should You Apply?
Fast paced environment
Accelerated Growth & Rewards
Easily approachable management
Work with the best minds and industry leaders
Flexible work timings
Interested?
If this role sounds like you, then apply with us! You have plenty of room for growth at LeadSquared.

Work arrangement
No