Compliance Investigator 1 -TLB

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Job Title:
Compliance Investigator 1 -TLB
Agency:
Department of Labor
Job Requisition ID:
JR0000006747
Shift:
Day (United States of America)
Compensation Details:
$51,000.00/YR.
Job Description:
Compliance Investigator 1 – TLB
Job Code: PSP080
Pay Grade: H
Salary: $51,000.00
The Georgia Department of Labor is accepting applications to fill multiple Compliance Investigator 1- TLB positions in the Benefits Payment Control Unit. at the Georgia Department of Labor Headquarters in downtown Atlanta, GA.
The positions are located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia, 30303.
These are time limited positions subject to funding availability and the needs of the Agency.
All applicants, except GDOL employees who have taken the assessment previously, must complete the following assessment which will take approximately 10 minutes:
https://assessment.predictiveindex.com/bo/ffo/1SpecialInvestigator_2024
JOB SUMMARY
The Georgia Department of Labor (GDOL) is transforming into a forward-thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.
The Compliance Investigator 1 - TLB, under general supervision, reviews Unemployment Insurance Identify Verification and ID Theft cases.
ESSENTIAL FUNCTION & RESPONSIBILITIES
Gathers pertinent documents and evidence to support findings.
Assists in preparing cases for overpayment establishment, civil action and criminal prosecution.
Processes required department, state and federal reports per established guidelines.
Provides customer service to internal and external customers regarding identification verification requirements and other areas of assignment.
Responses to customer emails, faxes, phone calls and other correspondence.
Performs other duties as assigned.
PREFERRED QUALIFICATION
Bachelor's degree in a related field from an accredited college of university
Two years of professional investigative experience with a state, federal or local governmental entity
Four or more years experience processing and/or adjudicating claims/rendering overpayment determinations
Ability to use proper and effective investigative and interview techniques
Experience generating and managing high volume, detailed work, requiring critical thinking skills
Ability to use proper spelling, grammar and punctuation in reports
Proficiency in the use of Microsoft Office suite
WHY YOU SHOULD APPLY
The State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:
Georgia Defined Contribution Retirement Plan
Health Insurance (multiple plans)
Flexible / Voluntary Benefits
Flexible Spending Accounts (healthcare and dependent care)
Dental
Vision
Life
Disability
Long Term Care
Legal
Paid Time Off
13 Holidays
Annual Leave
Sick Leave
Other Leave, including Parental Leave
Employee Assistance Program
Employee Discounts
Employee Purchasing Program
ADDITIONAL INFORMATION:
In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.
The Georgia Department of Labor is an equal opportunity employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).
Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.
Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.
Minimum Qualifications:
High school diploma/GED and completion of two (2) years of coursework (90 quarter or 60 semester hours) at an accredited college or university and one year of directly related experience.--Note: Some positions may require a valid driver's license. --Note: Some positions may require P.O.S.T. certification or eligibility.
Equal Employment Opportunity Employer
The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.