Forward Deployed Engineer | Bucharest | Romania | Hybrid

Sutherland is seeking a Forward Deployed Engineer to join our team in Bucharest, Romania!
In this role you'll get to:
Collaborate with the team to understand business requirements and configure solutions accordingly
Test and validate configurations to ensure they meet the business and functional expectations.
Design and develop Proof of Concepts (POCs), working closely with senior engineers to validate feasibility and effectiveness.
Maintain comprehensive and up-to-date configuration documentation.
Stay updated with the latest trends, tools, and technologies.
Recommend enhancements or optimizations based on feedback
3-5+ years combined, split across a technical configuration/implementation role (Configuration Engineer, Software Engineer, or similar) and client-facing solution delivery or presales.
Knows the low-code/agentic-platform competitive set (Appian, Camunda, IBM, Pega, or comparable conversational AI/orchestration tools).
Real hands-on time building conversational flows from scratch
Has configured or worked closely with an agent orchestrator
Comfortable setting up and iterating on Knowledge Bases — document ingestion, chunking, prompt tuning against expected Q&A pairs and failure analysis.
Has sat in the estimation/scoping loop — taking sales-validated use cases, judging technical feasibility, and aligning on a delivery timeline before customer kickoff.
Fluent enough to write code inside the platform and work with APIs to integrate third party or client systems.
Comfortable owning a solution end-to-end in front of PO, PM, and architect stakeholders, and translating business requirements into working configuration without hand-holding.
Bachelor degree in Computer Science, Business Information or a related field.
Familiarity with Python.
Major Advantages for candidates having the following:
Direct experience with HTML, CSS, and Angular concepts, or a broader front-end/BPMN background.
Has run 2–3 concurrent client implementations with shifting priorities.
Has carried some post-kickoff ownership (Account Manager adjacent) — staying accountable to the customer after handoff rather than disappearing once the build starts

Employment type
Full-time

Work arrangement
Hybrid