Clinic Service Representative - Ortho Multi Specialty Group

Clinic Service Representative - Henry Ford Health
Job Title
Clinic Service Representative - Ortho Multi Specialty Group
About the Department
Join our dedicated team at the Henry Ford Health Jackson hospital campus, a cornerstone of MidMichigan's healthcare. Surrounded by the natural beauty of lakes and parks, our clinic provides high-quality care in a close-knit community setting. We pride ourselves on delivering exceptional service to our patients while fostering a supportive and collaborative environment for our staff. Be part of a team that values excellence, compassion, and community impact.
1201 E Michigan Ave Ste 300Jackson, MI 49201
Day Shift
Role Overview
As a Clinic Service Representative, you will be the first point of contact for patients, ensuring a seamless and positive experience from check-in to check-out. You'll support clinic operations by managing patient registration, insurance verification, and financial discussions, while contributing to a culture of service excellence. Your role is vital in creating a welcoming and efficient environment for patients and staff alike.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
Greet and check in patients, ensuring accurate registration and insurance verification.
Handle cash collections and discuss general financial responsibilities with patients.
Reconcile patient charts and manage discharge processes efficiently.
Provide excellent customer service to patients, visitors, and clinic staff.
Work collaboratively in a fast-paced environment, managing multiple tasks with frequent interruptions.
What You Will Need
Required Qualifications
High School Diploma or equivalent.
Basic computer skills, including navigating software, email, and logging in/out of systems.
Ability to perform calculations and complete forms accurately.
Strong interpersonal skills for effective communication with diverse populations.
Dependable, punctual, and able to work within a team setting.
Preferred Qualifications
Familiarity with a clinic environment.
Experience working with detailed information and multitasking.
What We Offer
At Henry Ford Health, you'll find opportunities for career growth, collaboration with passionate professionals, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and innovation, empowering you to make a meaningful impact in healthcare.
Join Our Team
Ready to make a difference? Apply now and be part of a team that's transforming healthcare, one patient at a time.
High School Diploma or equivalent.

Employment type
Full-time

Work arrangement
No