People Services Specialist

We are looking for a detail‑oriented and service‑focused People Services Specialist to support our global workforce across multiple regions, including the USA, Canada, the Caribbean and Costa Rica. This role requires strong HR administration experience across the USA and Canada, exceptional communication skills, and the ability to manage employee data with accuracy and confidentiality.
Travelopia is headquartered in the UK and is one of the world’s leading specialist travel groups, delivering unique travel experiences across adventure, luxury, education, and specialist travel sectors.
What we offer:
Competitive base salary: INR 1,000,000 – 1,300,000 per annum /Local Bonus Scheme (minimum 8%-maximum 12%)
Comprehensive health benefits
Retirement savings plan with company contributions
Generous paid time off allowance and birthday day off
Flexible hybrid working schedules
Parental leave and family-supportive policies
Charity or volunteering time off
Group-wide travel discount
What You’ll Do:
Deliver end-to-end employee lifecycle administration, including offers, contracts, job letters, onboarding, changes, and leavers
Act as a key People Services contact for the USA, Canada, Caribbean and Costa Rica, supporting local employee and manager queries
Ensure all People Services activities are completed accurately, compliantly, and to agreed service levels
Maintain electronic personnel files and ensure documentation is complete and audit-ready
Work closely with payroll and reward teams to ensure employee data supports accurate pay and benefits processing
Support People Directors and HR colleagues with People Services and employee lifecycle queries
Act as first-line support for HR system queries, particularly those linked to People Services processes
Carry out basic HR system set-ups and updates, including starters, changes, leavers, and organisational changes
Perform regular data checks and audits to ensure people data is accurate and compliant
Support the maintenance of global headcount and people data, producing accurate information when required
Contribute to process improvements and standardisation, identifying ways to make People Services delivery more efficient
Support HR system enhancements, rollouts, or small system-related projects as needed
Provide administration support as and where needed for ongoing projects
Any other duties as assigned.
What You’ll Bring:
Strong HR Administration/People Services background with US/Canada exposure, supporting the full hire-to-retire employee lifecycle
Confident using HRIS and proficient in Microsoft Office (especially Excel)
Excellent written and verbal communication skills
Ability to manage multiple priorities across time zones in a structured, detail-oriented manner
Experience in shared services, HR operations, or service delivery environments is an advantage
Service-focused, proactive, and reliable with strong ownership and accountability
Highly organised, methodical, and detail-oriented approach to work
Demonstrates integrity, professionalism, and confidentiality
Shift: 3:30 PM – 12:30 AM IST
We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to encouraging a diverse, equitable, and inclusive environment where everyone can succeed.
Travelopia ensures an inclusive work environment for all. If you need accommodations during the recruitment process, please advise us here: Talent@Travelopia.com We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Work arrangement
Hybrid