Workplace and People Operations Manager

ABOUT THE ROLE
Own the day-to-day workplace and people operations for a growing AI customer service software team in Berlin. You will help create a smooth, welcoming employee experience while building practical processes and automations that support the team as it scales.
WHAT YOU'LL DO
- Manage office operations, including supplies, equipment procurement, inventory, workspace organization, and productivity systems.
- Own the employee lifecycle from onboarding through offboarding, preparing hardware, access, and workspaces for new hires.
- Design and run culture initiatives and internal events that help keep the team connected.
- Build and implement workplace and people operations processes, improving them as the team grows.
- Use AI and no-code tools to automate recurring workflows and reduce manual work.
- Handle varied requests and provide hands-on support across workplace and people operations.
WHAT WE'RE LOOKING FOR
- At least 2 years of experience in workplace operations, office operations, or people operations, ideally in a startup.
- Experience building and implementing processes for onboarding, offboarding, and office management.
- Hands-on experience managing office supplies, equipment procurement, and inventory.
- Experience owning the employee lifecycle and designing culture initiatives or internal events.
- Experience building automations for workplace or people operations workflows using AI, no-code tools, or automation platforms.
- Fluency in both English and German, strong organization and attention to detail, and a proactive approach to solving problems.
COMPENSATION & BENEFITS
Visa sponsorship is not available.
LOCATION
This is an on-site role based in Berlin, Germany.

Employment type
FullTime

Work arrangement
No