Live opening · Posted 14 hours ago
Front Desk Agent
Westgate Resorts · Orlando, FL, United States
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At a glance
The key details from the original listing.
CompanyWestgate Resorts
LocationOrlando, FL, United States
Job typeFull-time
Work modeNo
Source
Smartrecruiters
ListedPosted 14 hours ago
About the role
Description supplied by the original job listing.
As a Front Desk Agent, you will:
Greet, register, and assign rooms to guests.
Issue room key and escort instructions to Bellhop.
Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
Keep records of room availability and guests' accounts.
Computesbill, collects payment, and makes change for guests.
Make and confirm reservations.
Post charges such as room, food, liquor, or telephone, to ledger.
Make restaurant, transportation, or entertainment reservation, and arrange for tours.
Assist guests with deposit of guests' valuables in hotel safe or safe deposit box.
Nightly bucket checks
Able to listen and find solutions to guests problems
Experience with customer service
Must be able to work overnight
Must be able to start for 8 hours
Employment type
Full-time
Work arrangement
No
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