Public Safety Communicator I, II, III

Hiring Range: $27.09 - $39.36/hr. - depending on public safety communications experience and qualifications
Job Posting Closing on: Friday, November 13, 2026 📅
$2,000 Sign-On Incentive
50% paid after the completion of first pay period, 50% paid after the completion of 6 months of employment.
Competitive Lateral Compensation opportunities are available for
experienced public safety communicators
Workdays & Hours: This position supports a 24/7 public safety operation, which will require working irregular business hours, including overnights, weekends, holidays and mandatory overtime. Workday and hours will be assigned based on the needs of the department. Must be able to activate for 24/7 emergency response as needed.
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!
Shift Differential Pay: $0.75/hour for second shift; $1.50/hour for third shifts
Language Pay: $100/month; requires proficiency verification and job-related use.
TCOLE Certification Pay: $60/month for Advanced & $120/month for Masters
The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆
The City of Fort Worth’s Emergency Management & Communications Department is seeking individuals who want to make a difference in their community through a career in 9-1-1. Whether you’re ready to begin a new career or are an experienced Public Safety Communicator looking for your next opportunity, there’s a place for you on the Fort Worth Emergency Communications Center (ECC) team.
Public Safety Communicators are the vital link between the community and emergency field responders. Working in a fast-paced, 24/7 Emergency Communications Center, they answer the call for help, assess and prioritize emergency and non-emergency requests, and coordinate the appropriate public safety response. Their work requires sound judgment, adaptability, teamwork, and a commitment to serving others when it matters most.
Our career progression offers opportunities for candidates at different stages of their careers. New to 9-1-1? Start as a Public Safety Communicator I and receive the training and support needed to develop the skills and confidence to succeed. Already have experience? Bring your knowledge and expertise to Fort Worth, with opportunities for placement at a higher level based on applicable licenses, certifications, training, demonstrated competencies, and relevant public safety communications experience.
Why Fort Worth? Build a career with purpose in one of the nation’s fastest-growing cities. Join a team committed to strengthening emergency communications, supporting first responders, and delivering critical services to the community. As Fort Worth continues to grow, you’ll have the opportunity to grow with us, contribute your strengths, and help shape a forward-thinking emergency communications program built for the future.
Whether you’re taking your first step into 9-1-1 or bringing years of experience, your next chapter can start in Fort Worth.
Minimum Qualifications for Public Safety Communicator I:
Possess a high school diploma or high school equivalency certificate (GED)
Pass a drug screening
Pass an examination by a psychologist, licensed by the Texas State Board of Examiners of Psychologists or by a psychiatrist licensed by the Texas Medical Board
Must meet TCOLE & CJIS requirements