Live opening · Posted 17 hours ago

Senior Manager, Revenue Accounting

Freshworks · San Mateo, CA, United States
Smartrecruiters Hybrid Full-time
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At a glance

The key details from the original listing.

Posted 17 hours ago
CompanyFreshworks
LocationSan Mateo, CA, United States
Job typeFull-time
Work modeHybrid
SkillsAccounting
SourceSmartrecruiters
ListedPosted 17 hours ago

About the role

Description supplied by the original job listing.

As a Senior Revenue Manager, you will keep the revenue close accurate and on time while partnering with finance, systems, and business leaders on long-running process and systems transformation programs, including the use of AI and automation in revenue operations. You will act as second reviewer on revenue transactions and final reviewer on high-value items, coordinate with FP&A on forecasting and variance analysis, and work closely with our India-based revenue managers, who serves as first reviewer, in a follow-the-sun close model. Hands-on experience with Salesforce, NetSuite and billing or revenue automation platform such as Zuora, Zuora RevPro, or Salesforce Billing is central to the role. This role suits someone who can balance the demands of a recurring close with multi-quarter, cross-functional project work led by others.
Close and Review
Lead the revenue close process and serve as second reviewer on revenue reconciliations and disclosures
Identify items that need technical accounting input and escalate them to the technical accounting team with the right context and support
Maintain a materiality and escalation framework that defines which items stop at first review, which require second review, and which require final review
Process and Systems Transformation
Work with finance, IT, Billing, Sales Ops, and Data leaders on multi-quarter revenue transformation programs, such as billing-to-revenue integration, revenue subledger enhancements, contract management, and close automation
Represent revenue accounting and the close in design discussions, providing input on requirements, process flows, and impacts on review and controls
Help drive adoption and change management across the US and India teams, including training reviewers to work with AI-assisted outputs
Help translate business and accounting needs into system requirements, and challenge designs that would add risk or manual effort to the close
Support testing, UAT, and cutover readiness, and confirm post-implementation processes and controls work as intended
India Team Collaboration
Partner with the India managers (first reviewer) to set review standards, checklists, and escalation thresholds
Provide clear handoffs, feedback, and coaching to keep review quality consistent across time zones
Analyze second-review findings and trends with the India manager, and drive root-cause fixes
FP&A Coordination
Coordinate with FP&A on revenue forecasting and budget-to-actual variance explanations
Provide revenue and deferred revenue data, bookings-to-revenue bridges, and insight into drivers such as renewals, upsells, churn, FX, and pricing changes
Align on close calendars and flash results, and flag risks and one-time items early
Controls and Audit
Own execution and documentation of revenue-related close controls, including the multi-tier review controls
Make sure process and system changes, including AI-assisted steps, are documented for audit
Support external audit requests, walkthroughs, and quarterly review procedures, bringing in technical accounting for positions
Track and remediate control gaps and review findings
Leadership
Mentor and develop revenue accountants and analysts
Communicate close status, risks, and project input clearly to the Senior Director and cross-functional leaders
Required
Bachelor's degree in Accounting or Finance; CPA a plus
8+ years of progressive revenue accounting or revenue operations experience with significant hands-on close and review responsibility, ideally in SaaS or technology
Experience contributing to multi-quarter system implementations and process transformation projects led by others (for example, revenue automation, ERP or billing integrations), from requirements through UAT and go-live
Working knowledge of AI and automation as applied to finance and accounting, including strengths, limitations, and risks such as accuracy, bias, data privacy, and the need for human review
Ability to influence senior stakeholders and work across finance, IT, and business teams without direct authority
Ability to manage competing priorities between recurring close deliverables and long-running project milestones
Working knowledge of revenue recognition concepts (ASC 606) sufficient to review work and spot items needing technical escalation
Experience coordinating with FP&A on forecasting, variance analysis, and reporting
Experience working with offshore or distributed teams, including multi-tier review structures
Familiarity with SOX controls and working with auditors
Excellent written and verbal communication skills, with comfort presenting to senior finance leadership
Preferred
Hands-on experience using AI tools (for example, LLM assistants) to improve finance workflows, such as reconciliations, flux commentary, or contract review
Experience at a public, high-growth SaaS company
Familiarity with NetSuite, Salesforce, Chargebee or similar billing platforms, and revenue automation tools
Strong Excel/SQL and data analysis skills
Prior people management experience
Working arrangement
Based at our San Mateo, CA headquarters with a hybrid schedule
Some early-morning or evening availability required to overlap with the India team during close

Employment type
Full-time

Work arrangement
Hybrid

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