Volunteer Coordinator

Volunteer Coordinator
The mission of Ben’s Bells is to inspire, educate, and motivate people to realize the impact of intentional kindness, and to empower individuals to act according to that awareness, thereby strengthening our relationships, our communities, and ourselves.
Recent research demonstrates that kindness benefits our physical and mental health, and that recognizing kindness in others increases a person’s happiness and satisfaction. But just as solving a calculus problem requires advanced math skills, the challenges of daily life require advanced kindness skills. By focusing on kindness and being intentional in our interactions, we can improve our ability to connect. The mission of Ben’s Bells is to inspire individuals and communities to engage in kindness education and practice. For more information on the organization, visit www.bensbells.org.
Position Summary
Reporting to the Executive Director, the Volunteer Coordinator supports the mission of Ben’s Bells by creating a warm and welcoming environment for all volunteers. This position focuses on recruiting and retaining individual volunteers, as well as cultivating relationships with schools, organizations, and businesses, to provide the organization with a robust, engaged volunteer pool to assist with production, mural installation, outreach, retail events, etc.
Responsibilities
Represent the mission of and story behind Ben’s Bells to the community
Serve as a first point of contact for volunteers and groups
Manage volunteer inquiry inbox and respond to phone and voicemail messages
Coordinate and secure volunteers for Education, Retail, and Studio departments as needed
Maintain schedule and calendar for all volunteers and volunteer groups
Manage and maintain volunteer database, including updating available volunteer opportunities, building registration forms, and running reports
Nurture existing volunteer relationships
Develop and implement volunteer retention strategies
Grow volunteer base including new individual, group, and corporate volunteers
Identify and attend off-site volunteer recruitment events and opportunities
Send monthly volunteer emails and targeted recruitment emails via the volunteer database
Process invoices, donations, and payments
Work with the Marketing & Events Coordinator to secure social media content promoting volunteering
Work with the Education Manager to continually improve volunteer experience and deepen connection to the mission
Essential Skills and Abilities
Strong administrative and organizational skills, including communication, data management, and scheduling oversight
Excellent people skills, including an ability to partner with a diverse team of staff and volunteers and maintain relationships
Flexible and able to manage shifting priorities; can work within an ambiguous, fast-moving environment
Personal qualities of kindness, integrity, credibility, and commitment to the mission of Ben’s Bells
Qualifications
Volunteer oversight and retention experience preferred but not required
Background in non-profit or volunteer work preferred but not required
Bilingual skills preferred but not required
Must have a valid Arizona Driver’s License with a clean driving record and reliable personal transportation
Must be able to lift 50+ pounds and work outdoors
This position is Tuesday - Saturday, and full-time at 30 hours per week. This position is based at our Downtown location but will require occasional off-site and evening shifts
Benefits
15 days of paid vacation annually, 6 paid holidays, and a paid week of closure over winter break
Paid time off for birthday, self-care, and volunteering at another 501(c)3 organization
Medical, Dental, Vision, and IRA plan options available
Employer-Paid Life Insurance Policy
Flexible work schedule
Timeline Position will remain open until filled

Employment type
Full Time - 30

Work arrangement
No