Senior Manager HR - Employee Experience & Operations

Overview
TekWissen Group is a workforce management provider throughout India and many other countries in the world.
Position: Senior Manager HR - Employee Experience & Operations
Location: Whitefield, Bangalore
Job Type: Full Time
Work Type : Onsite
Shift Timing: 3PM to 12AM IST
Flexibility: Based on business requirements, occasional shift adjustments may be required
Job Description
A dynamic and execution-driven HR Manager to lead employee experience, policy governance, and HR operations for our Bangalore location.
This role demands a strong balance of people connect, data-driven decision-making, and operational excellence, ensuring alignment with organizational goals, KPIs and OKRs.
The HR Manager will act as a culture ambassador, policy enforcer and engagement champion, while partnering closely with leadership to drive performance, reduce attrition, and elevate employee satisfaction.
Travel Requirement
Willingness to travel to other Tekwissen offices or client locations as required
Support and manage client visits, leadership visits, and internal events across locations
Key Responsibilities
Policy Governance & Adherence
Drive awareness, understanding, and strict adherence to organizational policies
Influence employees and leaders to align with company standards and compliance
Act as a policy ambassador, ensuring consistency across teams
Employee Engagement & Connect
Conduct weekly, bi-weekly, and monthly connects with employees
Design and execute impactful employee engagement initiatives
Drive monthly employee surveys and convert insights into action plans
Build a high-trust, transparent, and inclusive work culture
Performance & Attrition Management
Track and analyze attrition trends, identify root causes, and recommend solutions
Drive performance discussions with managers and leadership
Implement and monitor Performance Improvement Plans (PIP)
Ensure alignment with KPIs and OKRs, acting as an HR ambassador
Reporting, Dashboards & Analytics
Collect daily reports from employees and teams
Create meaningful monthly dashboards and insights for leadership
Present Data-driven Recommendations On
Attrition
Performance
Engagement
Productivity
Track policy adherence
Future readiness
Leverage tools and AI in HR analytics for smarter decision-making
Stakeholder & Leadership Communication
Provide regular updates to management on key HR metrics
Act as a strategic partner to business leaders
Ensure transparency and proactive communication
Talent Lifecycle Management
Conduct interviews and support hiring processes
Manage exit interviews and derive actionable insights
Ensure smooth onboarding and employee lifecycle experience
Rewards & Recognition (R&R)
Conduct quarterly R&R programs
Promote a culture of appreciation and performance recognition
Events, Client Visits & Workplace Experience
Plan and manage client visits, leadership visits, and office summits
Ensure complete readiness, coordination and execution excellence
Deliver a “wow” workplace experience during all visits
Team Management & Execution
Lead and manage the HR team effectively
Assign tasks, track progress, and ensure timely delivery
Conduct regular reviews and ensure accountability
AI & HR Innovation
Identify opportunities to integrate AI in HR processes
Improve efficiency in reporting, engagement, and analytics
Drive continuous improvement and modernization
Key Skills & Competencies
Strong stakeholder management & influencing skills
Data-driven decision-making & dashboard expertise
High ownership and execution mindset
Strong communication and interpersonal skills
Experience in employee engagement & HR operations
Ability to manage multiple priorities in a fast-paced environment
TekWissen® Group is an equal opportunity employer supporting workforce diversity.

Work arrangement
No