AI Engineer II - AI Platform - 100% Remote

About the Company
ClickUp is an AI-native productivity platform that brings tasks, documents, chat, calendars, and enterprise search together in a unified workspace. The company uses context-driven AI to help teams organize work, collaborate, and improve productivity. ClickUp expects team members to use AI in their daily work and considers AI fluency as part of its hiring process.
About the Role
ClickUp is seeking a Senior AI Engineer – AI Platform to develop the core infrastructure behind its AI-powered features. This role combines AI platform engineering with hands-on application of large language models (LLMs) to solve user problems and support product innovation.
You will build scalable backend services, develop model-serving and evaluation infrastructure, and integrate multiple AI providers into ClickUp’s platform. Working with product, frontend, and data teams, you will help deliver secure, reliable, and cost-effective AI experiences while contributing to technical decisions across the AI platform.
Key Responsibilities
Architect, design, and implement scalable AI platform services for deploying, orchestrating, and managing the lifecycle of LLMs and other AI models.
Apply LLMs and AI technologies to develop and enhance intelligent features across ClickUp.
Build and maintain APIs and backend systems that integrate AI capabilities into the core platform.
Develop infrastructure for model serving, monitoring, logging, and automated evaluation of production AI services.
Integrate multiple LLM providers, including OpenAI, Anthropic, and Google, and implement model selection, routing, and fallback strategies.
Establish and promote best practices for AI privacy, security, and regulatory compliance.
Implement secure data-handling practices, including data anonymization and appropriate privacy controls.
Optimize AI platform performance, scalability, reliability, and operating costs using cloud-native technologies and distributed systems.
Monitor developments in AI infrastructure, MLOps, and LLM applications and incorporate relevant improvements into the platform.
Collaborate with product, frontend, and data teams to deliver reliable, user-focused AI experiences.
Required Qualifications
Extensive experience designing and building scalable AI/ML platforms or infrastructure in production environments.
Demonstrated experience applying LLMs and AI models to real-world product features and user-facing applications.
Strong backend engineering skills and expertise in distributed systems and cloud-native technologies.
Experience with technologies such as Kubernetes, Docker, and cloud platforms including AWS, Google Cloud Platform, or Microsoft Azure.
Experience integrating and managing multiple LLMs and AI models, including understanding their operational requirements and limitations.
Proficiency in Python, Go, TypeScript, or similar programming languages used for backend and AI platform development.
Experience with orchestration frameworks and workflow engines such as LangGraph, Airflow, Kubeflow, Ray, or comparable tools.
Knowledge of MLOps practices, including model deployment, monitoring, logging, and automated evaluation.
Experience addressing AI privacy and security challenges, including data anonymization and compliance with data protection regulations.
Familiarity with search technologies and their integration into AI-powered applications.
Strong communication and collaboration skills, with experience working across cross-functional teams.
Interest in emerging AI infrastructure technologies and applying them to real-world problems at scale.
Location and Work Arrangement
Remote position.
Equal Employment Opportunity
ClickUp is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Work arrangement
Yes