Store Manager

Company Description Aditya Birla Fashion and Retail Limited (ABFRL), part of the Aditya Birla Group, is India’s leading fashion powerhouse with a wide portfolio of brands and retail formats across high-growth fashion segments. As of March 31, 2026, the company operates 1,273 stores spanning 7.9 million sq. ft. of retail space. Its portfolio includes popular brands such as Pantaloons and OWND for Gen Z and youth, and luxury formats like The Collective with exclusive tie-ups with global fashion houses. ABFRL is also a market leader in branded ethnic wear through brands like Jaypore, Tasva, and TCNS’s women’s brands W, Aurelia, Wishful, Elleven, and Folksong. In addition, ABFRL is building new-age, digital-first fashion brands under its tech-led venture TMRW, collaborating with entrepreneurs to scale fashion businesses in India’s evolving fashion ecosystem.
Role Description The Store Manager is a full-time, on-site role based in Mumbai, responsible for overseeing the daily operations of the store and ensuring smooth, efficient functioning. This role includes managing store staff, scheduling, and performance, while driving sales targets and maintaining high standards of customer service. The Store Manager monitors inventory levels, coordinates merchandising and visual display execution, and ensures adherence to company policies, brand guidelines, and operational processes. The role also involves analyzing store performance metrics, implementing local marketing or promotional activities, and ensuring compliance with safety, hygiene, and audit requirements. The Store Manager collaborates closely with regional leadership to share insights, support business growth, and foster a positive, inclusive work environment.
Qualifications
Candidates should possess strong retail operations and store management skills, including staff supervision, inventory handling, and visual merchandising.
Candidates should possess sales and customer service skills, with the ability to drive revenue, manage targets, and deliver consistent customer satisfaction.
Candidates should possess planning, organization, and problem-solving skills to manage daily workflows, resolve issues, and optimize store performance.
Candidates should possess communication and interpersonal skills to lead diverse teams, coordinate with cross-functional stakeholders, and engage customers effectively.
Candidates should possess basic analytical and reporting skills to interpret sales data, monitor KPIs, and support data-informed decisions.
Relevant experience in fashion or lifestyle retail store management is preferred.
A bachelor’s degree in business, retail management, or a related field is beneficial.
Ability to work flexible retail hours, including weekends and holidays, as per business requirements.

Work arrangement
No