Business Analyst - Data Analytics

About The Company
Family Dollar is a leading retail chain dedicated to providing affordable products and exceptional customer service across the United States. With a strong presence in local communities, Family Dollar strives to meet the diverse needs of its customers by offering a wide range of merchandise, including household essentials, food, and apparel. Committed to innovation and growth, the company continually invests in its infrastructure and technology to enhance the shopping experience and operational efficiency. Family Dollar values diversity, inclusion, and integrity, fostering a work environment that promotes professional development and employee well-being.
About The Role
This is an exciting opportunity to join the Data & Analytics Delivery Organization at Family Dollar, supporting a major enterprise transformation toward becoming a more data-driven organization. The Business Analyst, Enterprise Data & Analytics, will play a pivotal role in building scalable data and business intelligence solutions that influence critical business decisions. The role involves collaborating with cross-functional teams—including Digital Marketing, Merchandising, Data Science, Supply Chain, eCommerce, Finance, and Store Operations—to develop analytics solutions, dashboards, metrics, and data capabilities. The successful candidate will be highly organized, analytical, and possess excellent communication skills to translate complex data needs into actionable insights. This position is full-time, onsite at the Family Dollar Chesapeake Store Support Center, and candidates must be authorized to work in the United States without visa sponsorship.
Qualifications
Bachelor's degree in Business, Information Technology, Analytics, or a related field
Minimum of 3 years of experience in product management, data analytics, or business intelligence
Hands-on experience with analytics, data, or visualization tools (e.g., MicroStrategy, Tableau, Power BI)
Proficiency in SQL, preferably with BigQuery
Strong analytical and critical-thinking skills
Excellent communication and presentation skills, including experience with executive-level reporting
Familiarity with Agile methodologies, writing epics, user stories, and acceptance criteria
Knowledge of data modeling, ETL/ELT pipelines, data quality, and semantic layers is a plus
Understanding of data governance, KPI definition, and self-service analytics is advantageous
Experience in retail, supply chain, or eCommerce is beneficial but not required
Responsibilities
Partner with the Director and Engineering Managers to develop and execute enterprise data product strategies
Define clear requirements across business domains by collaborating with various teams and stakeholders
Build and maintain a portfolio of data products, including dashboards, KPIs, semantic data layers, and self-service analytics tools
Work with stakeholders to define user experience requirements and design prototypes for metrics and analytical tools
Manage scrum teams by setting priorities, defining epics and stories, and communicating product vision
Translate complex analyses and ambiguous needs into simple, actionable requirements and presentations
Conduct regular and ad hoc reporting, monitor KPIs, and evaluate product adoption, performance, and ROI
Establish and maintain strong cross-functional relationships to ensure alignment across teams
Stay informed about industry trends, emerging data technologies, and analytics capabilities to foster innovation
Collaborate with Data Engineering and Governance teams to ensure data quality, lineage, and reliability
Lead user research, feedback sessions, and change management initiatives to enhance product usability and adoption
Create comprehensive documentation, including PRDs, user stories, acceptance criteria, release notes, and user guides
Benefits
Competitive salary range of $91,000 to $102,250
Comprehensive health, dental, and vision insurance plans
Retirement savings plan with company matching
Paid time off and holidays
Opportunities for professional growth and development
Work in a dynamic, innovative environment with a focus on diversity and inclusion
Onsite work environment at the Family Dollar Chesapeake Store Support Center
Equal Opportunity
Family Dollar is an equal opportunity employer and is committed to recruiting, hiring, training, and promoting qualified individuals of all backgrounds. Employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, or any other protected status. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

Work arrangement
Yes