ABM

Company Description HDFC Life is one of India’s leading private life insurance companies, offering a broad portfolio of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), a leading housing finance institution in India, and abrdn plc, a major financial services provider in the United Kingdom. The company provides products that address protection, pension, savings, investment, and health needs, with options to customize plans through cost-effective riders. HDFC Life serves customers through about 500 branches across more than 900 cities and towns in India and maintains a liaison office in Dubai. The organization is supported by a strong base of Financial Consultants and continues to expand its presence in existing and new markets.
Role Description The ABM (Assistant Branch Manager) role at HDFC Life is a full-time, on-site position based in Dahod. The role involves supporting branch business growth by driving sales of life insurance products, guiding Financial Consultants, and ensuring high-quality customer service. The ABM will oversee day-to-day branch operations, including compliance with company policies, documentation accuracy, and timely reporting. This position also includes planning and executing local marketing and outreach activities, monitoring performance against targets, and providing regular feedback and coaching to team members. The ABM will collaborate with internal stakeholders to resolve customer issues, improve processes, and contribute to overall branch profitability.
Qualifications
Strong sales and business development abilities, with experience in financial services or insurance preferred.
Customer relationship management skills, including the ability to understand client needs and recommend suitable insurance solutions.
Team leadership and people management capabilities, with experience in mentoring or supervising frontline staff or consultants.
Operational and compliance awareness, including comfort with documentation, regulatory guidelines, and internal processes.
Good communication and interpersonal skills, with proficiency in English and local languages beneficial.
Bachelor’s degree in business, finance, commerce, or a related field; relevant professional certifications in insurance or finance are an advantage.
Comfort with basic computer applications, reporting tools, and digital platforms used in sales and customer servicing.
Ability to work from the Dahod branch location, manage multiple priorities, and deliver against performance targets.

Work arrangement
No