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About the role
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About the Role: Software Engineering Manager, Merchant Fulfillment
Location: Bangalore, India Team: Merchant Fulfillment
About the Team
The Merchant Fulfillment team is the "Engine Room" of Uber Eats. We own the mission-critical systems that power the entire Order Lifecycle—from the moment a customer hits "Place Order" to the moment the food arrives.
Our scope includes:
Uber Eats Orders (UEO): The tablet application used by millions of restaurants to accept orders, manage prep times, and track couriers in real-time.
BYOC (Bring Your Own Courier): The logistics platform that enables merchants (like Domino’s or local favorites) to deliver orders using their own fleets.
Reliability & Defects: The intelligence layer that prevents "bad orders" (cancellations, missing items) and automates financial disputes to save money for both Merchants and Uber.
About the Role
As an Engineering Manager in Merchant FUlfilment, you will lead a team of talented engineers building the critical infrastructure that the rest of the organization relies on.
You are a "Force Multiplier." Your systems will be used not just by merchants, but by 20+ other product teams at Uber who build on top of your platform. You will balance the need for feature velocity with extreme reliability, ensuring that as we scale to millions of merchants, our systems remain fast, secure, and rock-solid.
What You Will Do
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