Program Specialist For Canada Opportunities

Company Description Esse India is an immigration consultancy based in Canada, supporting individuals and families who are exploring opportunities abroad. The firm provides guidance on immigration pathways, eligibility requirements, documentation, and application processes for destinations such as Canada, Australia, Germany, Austria, and Hong Kong, depending on current service offerings. Esse India focuses on making immigration information easier to understand through clear communication, personalized support, and transparent processes. The company shares regular immigration updates, visa information, and application guidance through its online channels and can be reached via its website or email for further information.
Role Description The Program Specialist for Canada Opportunities is a full-time, on-site role based in Bengaluru. The role involves guiding clients through Canada-focused immigration programs, explaining eligibility criteria, documentation needs, and application steps in a clear and structured manner. The Program Specialist will manage client cases, track application progress, maintain accurate records, and coordinate with internal teams to ensure timely and compliant submissions. Daily responsibilities include conducting consultations, responding to client queries, delivering informational sessions or trainings on Canadian immigration options, and staying current with policy updates and program changes. The role also requires proactive follow-up with clients, high-quality customer service, and adherence to Esse India’s ethical and transparent service standards.
Qualifications
Candidates should possess strong Program Management skills, including planning, coordination, and monitoring of multiple client cases.
Candidates should possess solid Analytical Skills to interpret immigration rules, assess client profiles, and identify suitable Canada immigration pathways.
Candidates should possess clear and professional Communication skills for client consultations, documentation guidance, and internal collaboration.
Candidates should possess Training abilities to deliver information sessions and educate clients about Canada immigration processes.
Candidates should possess Customer Service skills to provide respectful, responsive, and solution-oriented support to diverse clients.
Relevant qualifications such as a bachelor’s degree in any discipline, preferably with exposure to international relations, law, or social sciences.
Experience in immigration consulting, international education, or related advisory services is beneficial.
Working knowledge of Canadian immigration programs and regulations, or willingness to learn quickly and stay updated.
Proficiency with office productivity tools and case management software, with strong attention to detail and documentation accuracy.

Work arrangement
No