Application Support (Functional)

Opening for 3 Customer Support Executives(Non Technical)
ALIF Management Services Pvt. Ltd. is a leading Software Solution Provider to the Hospitality Industry, boasting an esteemed and extensive clientele. With over 37 years of industry association, our systems are widely accepted and trusted within the hospitality sector.
Location: South Mumbai (Marine Lines)
Working Hours: 9:30 AM to 6:30 PM (Monday to Friday)
Key Responsibilities:
- Installation and initial training of ALIF Back Office Applications (including Accounting, Inventory and HR Modules)
- Conducting comprehensive training sessions on the above online or at clients premises.
- Managing and responding to support-related calls and emails promptly and professionally.
- Resolving customer queries in a clear, concise, and efficient manner.
Candidate Requirements:
- Qualification: Graduate in any stream (Commerce background preferred).
- Technical Skills: Good hands-on experience with MS Office applications.
- Travel: Willingness to travel extensively, both nationally and internationally, to client sites.
- Communication: Excellent verbal and written communication skills in both English and Hindi are essential.
Compensation:
Salary will be competitive and as per industry standards, commensurate with the candidate's experience and skills.
How to Apply:
Interested candidates are requested to send their resume to hr@alifsystems.com
You can learn more about us at ttps://www.alifsystems.com .

Work arrangement
No