Relationship Officer Gold Loan

Group Company: AU Small Finance Bank Limited
Designation: Relationship Officer Gold Loan
Office Location: Chembur Mumbai Mumbai
Position description: Responsible for relationship officer gold loan operations and ensuring compliance with banking standards.
Primary Responsibilities:
Manage core responsibilities related to relationship officer gold loan, customer interaction, and operational efficiency.
Additional Responsibilities:
Support team initiatives, training, and reporting.
Reporting Team
Reporting Designation:
Reporting Department:
Educational qualifications preferred
Category:
Field specialization:
Degree:
Academic score:
Institution tier:
Required Certification/s:
Required Training/s:
Required work experience
Industry: Banking/Financial Services
Role: Relationship Officer Gold Loan
Years of experience: 2 to 6
Key Performance Indicators: Customer satisfaction, recovery rate, compliance adherence
Required Competencies: Communication, Analytical Thinking, Customer Orientation
Required Knowledge: Banking products, regulatory norms, recovery procedures
Required Skills: MS Office, CRM tools, negotiation
Required abilities
Physical: Normal office work
Other: Problem-solving, multitasking
Work Environment Details: Branch/Field/Operations Office
Specific requirements
Travel: Yes
Vehicle: Preferred
Work Permit: NA
Other details
Pay Rate:
Contract Types: Full-time
Time Constraints: Standard banking hours
Compliance Related: Adherence to RBI and internal policies
Union Affiliation:

Employment type
Full Time

Work arrangement
No