Customer Project Manager

Supervise sophisticated, high-stakes Projects and Programs across multiple accounts, ensuring alignment with global business objectives and long-term customer success
Lead large and complex infrastructure projects within an account or group of accounts
Lead large-scale, cross-functional teams to resolve systemic delivery issues, driving consensus across diverse business units, technology areas, and global theatres
Develop and present proposals and agreements to customers and internal stakeholders.
Leverage AI assistants and prompt engineering to automate routine project management tasks, including real-time meeting intelligence, action item tracking, and status reporting
Use the Digitized Delivery platform and AI-driven insights to manage project lifecycles proactively, identifying and mitigating potential risks before they impact timelines
Influence customers in the assessment, planning, and management of projects
Define and institutionalize next-generation project management methodologies under Company's PMO framework, encouraging a culture of innovation and AI-fluency

Work arrangement
Yes