Medical Interpreters (Spanish)

Company Description Grupo Noa International is a premier virtual call center serving the international direct response industry. The company operates in more than 29 countries and provides customer support in a wide range of languages, including English and Spanish. Services focus on inbound customer service, outbound lead generation, upselling on service calls, and support for direct response campaigns. As a fully virtual organization, Grupo Noa International offers remote opportunities for multilingual professionals who want to work with global customers. The company values reliable, high-quality communication and culturally aware service.
Role Description This is a full-time remote role for a Medical Interpreter (Spanish). The interpreter will provide real-time Spanish–English interpretation during medical consultations, intake processes, follow-up calls, and other healthcare-related interactions conducted over phone or virtual platforms. Daily responsibilities include accurately conveying medical information, diagnoses, treatment plans, and consent discussions while maintaining confidentiality and professional boundaries. The role also involves clarifying medical terminology, supporting clear communication between healthcare professionals and patients, and adhering to relevant codes of ethics and privacy regulations. Medical Interpreters may assist with occasional written translation of short medical documents or instructions, and are expected to document interactions as required by client procedures.
Qualifications
Candidates should possess strong Medical Interpretation and Interpreting skills, with the ability to work in fast-paced clinical conversations.
Candidates should possess solid Translation skills for Spanish–English, including written and oral communication.
Candidates should possess advanced Medical Terminology knowledge in both Spanish and English.
Candidates should possess Simultaneous Interpretation abilities and the capacity to manage complex medical discussions in real time.
Fluency in Spanish and English, with clear, neutral accent and excellent listening skills.
Previous experience as a medical or community interpreter, preferably in healthcare or insurance settings.
Understanding of patient confidentiality, HIPAA or equivalent privacy regulations, and professional ethics in medical interpreting.
Reliable high-speed internet, a quiet remote workspace, and comfort working with virtual call center technology.
Strong interpersonal skills, cultural sensitivity, and the ability to remain calm and impartial in stressful situations.
Relevant certification or training in medical interpreting is highly beneficial.

Work arrangement
Yes