Post Vehicle Recovery Administrative Assistant - Remote

Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewSecure Collateral Management is a repossession forwarding division of Motorola Solutions. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. At SCM we believe in rewarding our hardworking employees with competitive compensation, full benefits and future growth opportunities within our organization.
Job Description
NOTE: THIS IS A FULLY REMOTE POSITION, 1 year of remote work experience is required.
We are a leader in the Repossession industry. We are seeking a detail oriented, driven Post Vehicle Recovery Administrative Assistant to join our team. This position involves administrating over processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. This is not a collections or sales job, however you will have regular communication with the banks and the agents in the field. Must have the ability to use multiple computer monitors, inbound/outbound calls and possess entry level data entry skills.
Must be able to work full-time, M-F 9-6 CST
Remote work experience is required
High multi-tasking environment
Experience handling escalations
Work within multiple systems
Utilize client/lender databases, if applies, to execute specific lender requirements.
Work in upwards of 15 different tabs between multiple screens
Excellent customer service and communication skills
Ability to work independently as well as within a team
Seeking candidate with strong computer skills and internet savvy
Follow through and ownership of work to completion required.
Previous collection, repossession or automotive industry experience preferred
Microsoft Office and Google Suite product experience
40 wpm minimum
Highly Preferred
1 Year of experience in the Repossession industry
Target Base Salary- $41,600
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
#LI-NJ1
#LI-REMOTE
Basic Requirements
Minimum 2 years customer service experience
High School Diploma or G.E.D.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.