Analytics Specialist

About the Role
Transform complex data into meaningful insights that drive smarter decisions and improve organizational performance. As an Analytics Specialist, you'll collect, analyze, and interpret data from a variety of sources to identify trends, measure performance, and provide actionable recommendations that support strategic and operational initiatives across the organization. Working closely with the Director of Operations and cross-functional teams, you'll develop reports and dashboards, maintain data integrity, and uncover opportunities to improve efficiency, optimize processes, and support informed decision-making.
This role is ideal for an analytical professional who enjoys solving complex problems and turning data into actionable business intelligence. You'll validate and manage data from multiple systems, create meaningful reports and visualizations, and collaborate with leaders to support business planning, operational improvements, and system optimization. Your expertise in analytics, reporting, and continuous improvement will directly contribute to innovation, operational excellence, and the organization's continued growth.
Location
Office Location: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546
Hours
Monday to Friday, 8 a.m. to 5 p.m.
Required Qualifications
High School Diploma or GED
Minimum 1 year experience in an appropriate clerical setting
Reliable transportation, valid driver’s license, and valid automobile insurance coverage
Preferred Qualifications
Associate’s degree
Essential Skills and Competencies
Must have strong verbal and written communication skills
Proficient and able to speak, read and write English
Demonstrate ability to multi-task
Must be discreet and maintain HIPAA and confidentiality in the workplace
Able to demonstrate problem solving skills, organizational skills, and attention to detail
Proficient with SQL, Tableau, Python, SAS, and Microsoft Office Suite
Comfortable using digital hardware and software, as well as common office machines
Pay Range
$18—$22 USD
How We Care for You
Mileage Reimbursement
Minimum of 3 Weeks Paid Time Off for Full Time
Part Time/Per Diem also accrue Paid Time Off
Medical, Dental, and Vision Insurance
HSA and FSA options including Dependent Care