Executive Assistant - AU Client

Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Core responsibilities:
Manage the Director’s inbox, calendar and Instagram enquiries, responding to routine matters, prioritising urgent issues and providing a concise daily brief of items requiring the Director’s attention.
Coordinate team workflows by assigning tasks to the appropriate team members, providing clear briefs and deadlines, following up on progress and ensuring deliverables are completed.
Act as the primary point of contact for new clients, managing communications from initial enquiry through onboarding and ongoing coordination.
Manage lead follow-up, schedule discovery calls, track proposals and conduct initial lead audits using established templates and processes.
Coordinate campaign handovers from internal approval through client feedback, revisions, final sign-off and scheduling, ensuring all client approvals are tracked and followed up.
Maintain client content calendars, approval trackers and task management systems, ensuring planned, approved, scheduled and published content remains up to date.
Coordinate logistics for shoots, events and meetings, including bookings, stakeholder liaison, reminders, scheduling and follow-up.
Maintain AI automations and scheduled task lists, monitor alerts, resolve or escalate issues, and provide general administrative and basic Canva support as required.
Profile Requirements:
Min. 4 years of experience as an Executive Assistant supporting a founder, director or agency owner, ideally in an Australian, UK or US business environment.
Excellent written and verbal English, with the ability to draft professional, warm and direct client communications and manage enquiries confidently.
Proven ability to delegate tasks, coordinate team workflows and follow up with colleagues to ensure deadlines and deliverables are met.
Strong organisational skills and sound judgement, with the ability to prioritise competing demands, resolve routine matters independently and escalate sensitive, commercial or high-risk issues appropriately.
Proficiency in Microsoft 365, Outlook, Teams, OneDrive, Notion and basic Canva, with a reliable remote-working setup including backup internet and power.
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!

Work arrangement
Yes