Walk-in || Infosys BPM is Hiring - Service Desk (L1 Support)

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk!
Interview Location: Pune
Job Location: Pune
Who We Are Hiring
Were on the lookout for Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!
Open Roles:
Service Desk
Required Skills:
Support Microsoft tools: Outlook, Windows, Teams, OneDrive, Active Directory, Application Support, ServiceNow Ticketing Tool.
Collaborate on network issues including VPN, TCP/IP, and OSI models.
Excellent communication skills (written & verbal English)
Any Full-time Graduate (No backlogs, must have degree certificate).
Ability to handle 24x7 rotational shifts
WALK-IN DETAILS
Date: 22nd October 2026 (Thursday)
Time: 10:00 AM - 01:00 PM
Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057.
REGISTRATION PROCESS:
The Candidate ID & SHL Test (AMCAT ID) is mandatory to attend the interview. Please follow the below instructions to successfully complete the registration. (Talents without registration & assessment will not be Considered for the Walk-in Interview).
Candidate ID Registration process:
STEP 1: https://career.infosys.com/joblist
STEP 2: Click on "Register" and provide the required details and submit.
STEP 3: Once submitted, Your Candidate ID (100XXXXXXXX) will be generated.
STEP 4: The candidate ID will be shared to the registered Email ID.
SHL Test (AMCAT ID) Registration process:
This assessment is proctored, and talent gets evaluated on Basic analytics, English Comprehension and writex (email writing).
STEP 1:
https://amcatglobal.aspiringminds.com/?data=JTdCJTIybG9naW4lMjIlM0ElN0IlMjJsYW5ndWFnZSUyMiUzQSUyMmVuLVVTJTIyJTJDJTIycGFydG5lcklkJTIyJTNBJTIyNDE4MjQlMjIlMkMlMjJhdXRoa2V5JTIyJTNBJTIyWm1abFpUazFPV1JsTnpJeU1HVTFObU5qWWpRNU5HWTFOVEU1Wm1JeE16TSUzRCUyMiUyQyUyMmlzTVVMJTIyJTNBdHJ1ZSUyQyUyMnVzZXJuYW1lJTIyJTNBJTIydXNlcm5hbWVfWkdJMTdqY0VINDBKQ2ZFaDMlMjIlMkMlMjJwYXNzd29yZCUyMiUzQSUyMnBhc3N3b3JkJTIyJTJDJTIyaXNBdXRvbG9naW4lMjIlM0ExJTJDJTIyZGlzYWJsZUF1dGglMjIlM0FmYWxzZSUyQyUyMnJldHVyblVybCUyMiUzQSUyMiUyMiU3RCUyQyUyMnJlZ2lvbiUyMiUzQSUyMlVTJTIyJTdE
(Please copy this link, paste it into your Google search bar, and click on the result.)
STEP 2:
Click on "Start New Test" and follow the instructions to complete the assessment. When prompted to select a unit, please choose Customer Service to proceed further.
STEP 3:
Once completed, please make a note of the AMCAT ID (Access you Amcat id by clicking 3 dots on top right corner of screen).
NOTE:
During registration, please do fill all the mandate details in the column which are star marks.
Interview Mode: Walk-in.
Attempt all questions in the SHL Assessment app, as there is no negative marking.
The assessment is proctored, so choose a quiet environment.
Use a headset or headphones are for clear communication.
Assessment cleared candidates will be processed further ahead for Ops round.
Please do not switch screens during the assessment. Detection of multiple faces, absence of a face, or any form of malpractice will result in disqualification.
Once you've finished, submit the assessment and make a note of the AMCAT ID (15 Digit) used for the assessment.
Regards,
Infosys BPM Recruitment team

Work arrangement
No