Associate Program Manager

At Pocket, we’ve experienced rapid growth in both revenue and scale over the past few years, further fueling our ambition. We operate across diverse industries and geographies, tackling complex challenges that require leaders who can navigate ambiguity and drive impact. These roles demand the ability to solve first-of-their-kind problems, often without precedent.
What sets us apart? We’re an AI-first company, leveraging cutting-edge generative AI to transform every part of our ecosystem—from content creation and language localization to marketing, distribution, and monetization. Our in-house AI has already powered 10% of US revenue and is listening through original, AI-generated audio series. We’re also expanding into new storytelling formats like comics and web novels, all built on the foundation of our proprietary AI platforms.
You can get more updates, insights and everything behind the scenes at Pocket FM here https://xtra.pocketfm.com/
About the Role
We are looking for an Associate Program Manager (GenAI) who is excited by new AI capabilities, deeply user-focused, and comfortable operating in a fast-paced environment. This role sits at the intersection of product, AI experimentation, and execution.
You will identify high-impact problems, validate them with users, use AI tools to quickly prototype solutions, and work closely with engineering to take the right ideas into production. We are looking for someone who is hands-on with AI tools, sharp on problem scoping, and strong at driving outcomes across teams.
What You’ll Do
Identify and define high-value user and business problems that can be solved using AI
Validate problem statements through user feedback, workflow analysis, and data
Prototype solutions quickly using AI tools, no-code tools, and lightweight workflows
Partner with engineering, design, and business teams to productionize solutions
Lead cross-functional execution to deliver GenAI initiatives on time and with high quality
Build and manage program plans, timelines, priorities, and execution reviews
Track impact metrics, risks, bottlenecks, and quality of deployed solutions
Ensure reusable learnings, prompts, workflows, data assets, and models are captured across projects
Bring in new ideas from the AI ecosystem and evaluate what is worth testing for our use cases
Balance speed, user value, technical feasibility, and long-term scalability in decision
Qualifications
2+ years of work experience in a startup/similar environment.
Astute problem-solving skills and ability to break (seemingly) large problems into smaller and practical solvable pieces, and a data-driven approach to decision-making, with a keen eye for insights and metrics
Passionate about building great product experiences, thriving in fast-moving environments, and making smart decisions in ambiguity.

Work arrangement
No