Solutions Engineer

Resolver operates as a hybrid workforce where you can choose to work at home, in the office, or a mix of both.
We are looking for a Solutions Engineer (sometimes called a Sales Engineer) who will demo Resolver's products to new and existing customers. You may have been a Sales Engineer or come from another role, where you shared a passion for customer interaction and technology.
You will apply product knowledge throughout the sales cycle and collaborate across all departments within Resolver to ensure our products are presented accurately and our value prop is being articulated effectively.
Working with both net-new opportunities and existing customers, you can get creative with your storytelling to really demonstrate how our customers interact with Resolver's products.
About Resolver:
Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.
We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work eight years in a row!
So what does that really mean for you?
We are looking for a Solutions Engineer will demo Resolver's products to new and existing customers. You may have been a Sales Engineer or come from another role, where you shared a passion for customer interaction and technology. You will apply product knowledge throughout the sales cycle and collaborate across all departments within Resolver to ensure our products are presented accurately and our value prop is being articulated effectively.
You'll use creative storytelling to really demonstrate how our customers interact with Resolver's products.
Your day to day - let's break it down!
Application of Product Knowledge (50%)
Measures of success: Providing high quality responses and being prepared for customer facing meetings to put Resolver in the best position to win deals.
Stays abreast of new features, bugs and configuration approaches from product, apps and professional services
Prepares demonstrations within Resolver products based on information provided and/or research to meet and exceed a customer’s requirements