Assistant Director of Banquets - Signia by Hilton Diplomat Beach Resort

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Director of Banquets, you’re not just supporting the direction and administration of all banquet functions – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here's what you'll do during a typical day:
Support administration of banquet functions: Assist in overseeing all aspects of Banquet operations, including guest service, food and beverage quality, account development, inventory management, cost control, and systems management
Develop and maintain service standards: Contribute to the creation, implementation, and continuous improvement of departmental service guidelines and standards
Analyze service trends and satisfaction: Assist with monitoring service trends and guest satisfaction, proactively identifying issues and implementing strategies for improvement
Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Work arrangement
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