Reservations Agent (Arabic Speaker) | The Mangroves Abu Dhabi, LXR Hotels & Resorts

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent (Arabic Speaker), you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Here's what you'll do during a typical day:
Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
Secure individual bookings: Convert guest inquiries into confirmed reservations
Maintain attention to detail: Record and process all reservations with accuracy
Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities

Work arrangement
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