HR Generalist

About The Company
AC Pro is a family-owned enterprise dedicated to providing high-quality heating and air conditioning products and services since 1986. With strategically located branches across California, Nevada, Arizona, and Utah, we pride ourselves on delivering industry-leading solutions to our customers. Our company culture emphasizes innovation, integrity, and teamwork, fostering an environment where associates are valued and motivated to excel. At AC Pro, we believe that our employees are our greatest asset, and we are committed to creating a positive, supportive workplace that encourages professional growth and personal fulfillment. Our core values center around customer satisfaction, ethical business practices, and community engagement, ensuring that every team member contributes to our ongoing success and reputation as a trusted industry leader.
About The Role
We are seeking a dedicated HR Generalist to join our dynamic team at AC Pro. The HR Generalist will play a crucial role in managing a broad spectrum of human resources functions, including talent acquisition, employee relations, benefits administration, and compliance. This position reports directly to the HR Supervisor or Manager and is vital to maintaining our commitment to a positive workplace culture and operational excellence. The ideal candidate will possess strong interpersonal skills, a thorough understanding of multi-state employment laws, and the ability to handle sensitive matters with discretion. The HR Generalist will serve as a primary resource for employees and management, supporting initiatives that promote employee engagement, development, and retention. This role offers an excellent opportunity to contribute to a growing organization while advancing your HR career in a collaborative environment.
Qualifications
The ideal candidate will have a minimum of 5 to 7 years of experience in human resources, with a proven track record in recruitment, employee relations, and benefits administration. A bachelor’s degree in Human Resources or a related field is preferred but not mandatory. Certification such as PHR, PHRca, or SHRM-CP is highly desirable. Bilingual proficiency in English and Spanish is required to effectively communicate with a diverse workforce. Strong knowledge of federal, state, and local employment laws, including FMLA, ADA, and workers' compensation, is essential. Proficiency in HRIS systems, payroll support, and Microsoft Office applications is necessary. The candidate should demonstrate excellent communication, organizational, and problem-solving skills, along with the ability to exercise sound judgment and maintain confidentiality at all times.
Responsibilities
Manage full-cycle recruiting activities, including sourcing, interviewing, and onboarding new hires to ensure a seamless integration into the company.
Coordinate and facilitate onboarding processes, including preparing new hire paperwork and conducting orientation sessions.
Respond to employment-related inquiries from applicants, employees, and managers, referring complex issues to HR leadership as needed.
Administer employee benefit programs, ensuring compliance with ACA regulations and communicating benefits information effectively.
Assist in managing leave programs such as FMLA, CFRA, ADA accommodations, and workers' compensation claims.
Maintain accurate employee records within HRIS systems, ensuring data confidentiality and integrity.
Support payroll processes and serve as a backup for payroll administration, including processing bonuses, benefit changes, and audits.
Conduct employment verifications, respond to unemployment claims, and perform other administrative HR functions.
Partner with managers to address employee relations issues, conduct workplace investigations, and support performance management initiatives.
Ensure compliance with all applicable employment laws and company policies.
Support compensation programs, employee recognition, engagement initiatives, and professional development efforts.
Generate HR reports, workforce analytics, and other data-driven insights to inform business decisions.
Promote a positive workplace culture by implementing employee engagement and retention strategies.
Maintain confidentiality and adhere to HIPAA regulations and HR best practices.
Perform additional HR-related duties and special projects as assigned, with flexibility based on organizational needs.
Benefits
As a valued member of the AC Pro team, you will enjoy a comprehensive benefits package designed to support your health, well-being, and future planning. Benefits include medical insurance options (HMO & PPO), dental plans (HMO & PPO in-network), and vision coverage. We provide company-paid life insurance and a health flexible spending account (FSA) to help manage healthcare costs. Our 401(k) retirement plan offers an opportunity to save for the future with company matching contributions. Employees benefit from weekly pay periods, paid holidays, vacation and sick leave, and an Employee Assistance Program (EAP) for personal and professional support. Additionally, AC Pro recognizes military service by providing Veterans Day off with pay. We are committed to fostering career growth through ongoing development opportunities and internal advancement programs.
Equal Opportunity
AC Pro is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage all qualified candidates to apply, including veterans and individuals from diverse backgrounds. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, age, disability, or any other protected characteristic. Our hiring practices are designed to promote fairness and equal opportunity for all applicants and employees.

Work arrangement
Yes