Live opening · Posted 1 day ago
Lead Engineer
Praxis USA · Poland (Remote)
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At a glance
The key details from the original listing.
CompanyPraxis USA
LocationPoland (Remote)
Work modeYes
SkillsPython, TypeScript, AWS, Terraform
Source
Linkedin
ListedPosted 1 day ago
About the role
Description supplied by the original job listing.
Senior Amazon Connect & CX Engineering Lead | Remote (UK, Eastern Europe, Brazil, Colombia)
Seeking a hands-on technical leader with deep Amazon Connect and Enterprise CCaaS expertise to lead customer experience transformation projects across Europe. The ideal candidate will drive solution design, contact flows, routing, AWS Lambda integrations, migrations, and production deployments while working directly with clients and engineering teams.
Requirements:
✅ 7+ years in Contact Center/CX technologies
✅ Strong Amazon Connect implementation experience
✅ AWS Lambda, APIs, integrations, troubleshooting
✅ Client-facing leadership and technical delivery experience
✅ Experience with migrations from Avaya, Genesys, Cisco, Salesforce, or Oracle preferred
Nice to have: Amazon Bedrock, Amazon Q in Connect, Lex, AI/Agentic solutions, Python, TypeScript, CDK/Terraform.
Work arrangement
Yes
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