Load Tracking Agent (Weekends)

Weekend Load Tracking Agent (Remote, C1 English)
Do you speak English at a C1 level and want a remote job that only takes your weekends? RAM BPO is hiring someone to track freight shipments across the United States for one of our logistics clients.
What you'll do
Track loads from pickup to delivery
Call and message drivers, dispatchers and customers to confirm location, ETA and load status
Answer customer emails during your shift
Spot delays or problems and escalate them on time
Log every update in the client's transportation management system (TMS)
Send an end-of-shift report
What we're looking for
C1 English
Experience in freight logistics (track & trace, dispatch or similar) or strong customer service experience in English
Organized, detail-oriented and comfortable handling several tasks at once
Stable, high-quality internet with a backup plan in case of outages
A quiet space at home to take calls
What we offer
100% remote work
Saturdays and Sundays only, rotating 8 to 9-hour shifts between 6:00 a.m. and 12:00 a.m. (Colombia time)
Monthly salary of COP 850,000
Work equipment provided by the company
Training on the client's tools and processes
If this sounds like you, apply and we'll reach out.

Work arrangement
Yes