Credit Administrator

This is a Fully Remote Job
About Our Client:
This organization operates as a large wholesale distributor specializing in plumbing, heating and cooling, and industrial supplies. Established in 1858, it addresses challenges within the distribution industry by maintaining strong relationships based on service, integrity, and reliability with customers, suppliers, and team members. The company supports over 400 locations nationwide through a National Support Center that provides operational excellence to its regional profit centers.
About the Opportunity:
The CREDIT ADMINISTRATOR role is responsible for managing the credit and collections process for assigned accounts, ensuring customer needs are met while maintaining credit risk controls. This position contributes to operational efficiency and financial health by analyzing credit applications, monitoring credit limits, and resolving payment issues. The role supports the organization’s financial operations and customer satisfaction through effective credit management.
Responsibilities:
Manage credit and collections processes for assigned accounts
Build and maintain strong relationships with internal and external customers
Prepare and review credit approval packages
Analyze credit bureau and business credit reports
Respond to customer reference requests promptly
Assist in credit analysis and approval processes
Address collateral issues as needed
Maintain accurate credit and collection documentation
Document customer interactions comprehensively
Participate in team initiatives within the Credit Department
Approve credit lines and job accounts up to $10,000
Monitor credit limits and recommend increases
Communicate with Profit Center Managers on account exposures
Conduct collection calls on overdue accounts
Reconcile customer statements and provide invoice documentation
Process refunds for credit balances accurately
Utilize technology platforms to resolve payment application issues
Complete required safety and compliance training
Perform other duties as assigned by supervisors
Requirements:
Minimum one year of customer service experience
Preferred: Credit Business Associate designation or progress toward it
Preferred: Experience in wholesale distribution
Proficiency with Eclipse software preferred
Strong accounting and mathematical skills
Knowledge of credit laws related to accounts receivable collection
Results-oriented with goal achievement focus
Proficient in Microsoft Office applications
Excellent customer service and communication skills
High accuracy and attention to detail
Ability to handle confidential information
Strong relationship-building skills
Analytical and problem-solving abilities
Strong organizational and multitasking skills
Fluent in English (reading, writing, speaking, understanding)
Basic arithmetic skills including addition, subtraction, multiplication, and division
Pay Range and Compensation Package:
Pay range for this position is $22 to $24 per hour
Benefits & Perks:
Medical, dental, vision, and prescription coverage
Accident, hospital indemnity, and critical care coverage
Life insurance and long-term disability
Pre-tax accounts for healthcare, dependent care, and commuter benefits
Paid vacation, holidays, sick time, pregnancy and parental leave
Paid day of community service
401(k) retirement plan with company contributions
Retirement cash account
Training programs for personal and professional growth
Company wellness program
Employee discounts
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes