Property Management Operations Manager

US roperty Management Operations Manager (Remote – India)
Location: Remote (India)
Hours: Full-Time | Must Work U.S. Central Time (8:00 AM – 5:00 PM CST)
Compensation:₹12-14L per year (Based on Experience)
Reports To: Finance & Development Manager
MUST have US Experience in property management.
We are seeking a highly organized, detail-oriented Property Management Operations Manager to oversee the day-to-day administrative operations of our rental portfolio. This role is ideal for someone who thrives in fast-paced environments, enjoys managing processes, and can independently drive results.
This is not an entry-level role. We are looking for someone who can take ownership of property management operations and ensure nothing falls through the cracks.
Key ResponsibilitiesProperty Management Operations
Manage daily property management workflows
Oversee rent collection and delinquency tracking
Monitor lease expirations and renewals
Track resident compliance requirements
Coordinate move-ins and move-outs
Maintain tenant and property records
Maintenance Coordination
Receive and process maintenance requests
Dispatch vendors and contractors
Track work order completion
Follow up with residents regarding service requests
Maintain vendor contact database
Ensure maintenance issues are resolved promptly
Resident Relations
Respond to resident inquiries
Prepare notices and communications
Track complaints and resolutions
Ensure excellent customer service standards
Reporting & Administration
Prepare weekly occupancy reports
Prepare delinquency reports
Track open work orders
Maintain KPI dashboards
Prepare monthly management reports
Maintain organized digital filing systems
Software & Systems Management
Manage Buildium property management software
Maintain property databases
Ensure data accuracy across all systems
Generate operational reports as requested
Qualifications Required
5+ years of US property management, operations management, or portfolio administration experience
Strong organizational and project management skills
Advanced Microsoft Excel proficiency
Experience managing multiple priorities simultaneously
Excellent written and verbal English communication
Ability to work independently with minimal supervision
Experience managing vendors and service providers
Strong attention to detail
Preferred
Experience using Buildium, AppFolio, Yardi, Rent Manager, or similar platforms
Experience supervising remote teams
Experience supporting multifamily residential portfolios
Knowledge of leasing and property management processes
Success in This Role Looks Like
Within 30 days, you will:
Maintain 100% visibility of open work orders
Ensure all lease expirations are tracked
Provide accurate weekly portfolio reports
Reduce outstanding maintenance issues
Maintain organized resident and property records
Become the primary operational coordinator for the portfolio
Who Should Apply
This role is ideal for candidates who have served as:
Property Manager
Assistant Property Manager
Portfolio Manager
Property Operations Manager
Real Estate Operations Manager
Leasing Operations Manager
Multifamily Operations Coordinator
Applications without US property management experience will not be considered.

Work arrangement
Yes