Telesales Representative

Company Description UV Max is a growing organization focused on delivering reliable products and services to customers in the Greater Surat Area and beyond. The company emphasizes quality, customer satisfaction, and continuous improvement across its operations. UV Max values integrity, teamwork, and clear communication, creating a collaborative environment for employees. Team members are encouraged to learn, develop professionally, and contribute to the company’s long-term success.
Role Description The Telesales Representative is a full-time, on-site role based in the Greater Surat Area. This role involves making outbound calls to prospective and existing customers, presenting products and services, and explaining benefits in a clear and engaging manner. The Telesales Representative will handle incoming inquiries, provide accurate information, and guide customers through the sales process, including order placement and follow-up. Daily tasks include maintaining call records, updating the CRM system, meeting individual and team sales targets, and collaborating with colleagues to improve scripts and sales approaches. The role also includes participating in ongoing training sessions to strengthen product knowledge, communication techniques, and customer service skills.
Qualifications
Minimum 2 years of experience required in Telesales.
Strong Communication skills, including clear spoken language and active listening.
Customer Service and Customer Support skills for handling inquiries, resolving issues, and building positive relationships.
Sales skills, with the ability to identify customer needs, present solutions, and close deals effectively.
Training experience or willingness to participate in regular training to improve product knowledge and telesales techniques.
Basic computer literacy and familiarity with CRM or call-management tools.
Ability to work on-site in the Greater Surat Area and manage a consistent, full-time schedule.
Goal-oriented mindset, resilience when handling rejection, and a proactive approach to meeting targets.
Prior telesales, call center, or customer-facing experience is an advantage, though motivated entry-level candidates are welcome.

Work arrangement
No