Human Resources Manager

Company Description IMAST is an AI-powered SaaS solutions company that helps enterprises transform sales, distribution, supply chain, and loyalty operations through intelligent technology and real-time insights. Using the integrated IMAST 360 platform, the company provides end-to-end visibility and control across field teams, distributors, retailers, influencers, channel partners, and customers. Its enterprise solutions include Sales Force Automation, Distributor Management System, Loyalty Management, Lead Management CRM, and After-Sales Service Management, enabling businesses to digitize workflows and make faster, data-driven decisions. IMAST complements its technology with specialized managed services such as Loyalty MAX, Reward MAX, and Work Champ to support program management and manpower needs. The organization works with 200+ brands across 18+ industries, supports over 20 million channel partners, and processes more than 500,000 transactions daily for leading brands including Raymond, Tata, and Ashok Leyland.
Role Description This is a full-time, on-site Human Resources Manager role based in Indore. The Human Resources Manager will oversee end-to-end HR operations, including recruitment, onboarding, performance management, and employee relations for a growing technology-driven organization. The role involves developing and implementing HR policies, coordinating training and development initiatives, and supporting leadership with workforce planning and organizational development. The manager will handle HR compliance, maintain accurate employee records, manage payroll inputs and benefits administration in collaboration with finance, and ensure alignment of HR practices with company culture and business goals. The position also requires partnering with stakeholders to build engagement programs, support change management, and foster an inclusive and high-performance work environment.
Qualifications
Candidates should possess strong HR operations and employee lifecycle management skills, including recruitment, onboarding, performance management, and exit processes.
Candidates should possess skills in policy development, HR compliance, and knowledge of employment laws and regulations.
Candidates should possess employee engagement, conflict resolution, and stakeholder management skills to support a positive workplace culture.
Candidates should possess skills in training needs analysis, learning and development coordination, and talent development initiatives.
Candidates should possess HR data analysis, HRIS usage, and reporting skills to support data-driven decision-making.
Relevant qualifications such as a bachelor’s or master’s degree in Human Resources, Business Administration, or related field; prior experience as an HR Manager or similar role in a SaaS or technology-driven environment is preferred.
Beneficial skills include strong communication, organizational, and problem-solving abilities; proficiency with HR software and productivity tools; and a demonstrated commitment to diversity, equity, and inclusion.

Work arrangement
No