Assistant Key Account Manager

About Ampersand International Mobility:
Ampersand International Mobility is a global workforce mobility company committed to enabling international career opportunities through structured training, compliance, and ethical placement practices. We partner with global employers, training institutions, and ecosystem stakeholders to create scalable talent mobility pathways.
Purpose:
We are seeking a detail-oriented and execution-focused Assistant Manager – Key Account Management to
support post-contract employer management and delivery execution for Ampersand International Mobility
programs.
This role will assist in coordinating with internal teams and employers to ensure smooth execution of
requirements across sourcing, training, visa, and deployment stages.
Key Responsibilities of the Role:
1. Client On-boarding & Requirement Support:
 Assist in understanding employer requirements post-handover from BD.
 Support in documenting job roles, eligibility, compensation, timelines, and interview formats.
 Coordinate with internal teams to validate basic feasibility.
 Maintain accurate documentation of client requirements
2. Project Coordination & Internal Alignment:
 Support creation of project trackers and timelines.
 Coordinate with internal teams (Sourcing, Marketing, Legal, QC, Training, Visa, etc.) for execution.
 Follow up on assigned tasks and ensure timely updates.
 Assist in tracking progress against defined milestones
3. Employer Communication Support:
 Support day-to-day communication with employers.
 Share updates on sourcing progress, interviews, training, and deployment.
 Escalate issues or delays to the reporting manager.
 Maintain records of all client interactions.
4. Interview & Selection Coordination:
 Assist in scheduling employer interviews and coordinating logistics.
 Ensure candidates are informed and prepared for interviews.
 Maintain interview feedback records and tracker updates.
 Support offer rollout and acceptance coordination.
5. Quality Control & Execution Tracking:
 Ensure candidates meet basic eligibility before submission.
 Track dropouts, rejections, and pipeline movement.
 Highlight risks or delays to the manager.
 Support implementation of corrective actions.
6. Delivery Coordination & Revenue Support:
 Track key delivery milestones impacting invoicing.
 Coordinate with internal teams for smooth execution.
 Support collections follow-ups by sharing required data.
 Maintain visibility on project progress.
7. Client Experience & Retention Support:
 Assist in maintaining positive client relationships through timely communication.
 Gather and document client feedback.
 Support repeat requirement tracking for existing clients.
8. Process Adherence & Reporting:
 Ensure adherence to SOPs, trackers, and documentation standards.
 Maintain daily/weekly reports and status updates.
 Follow structured processes and escalate deviations.
Key Requirements:
Skills & Competencies
 Experience in client success, operations, recruitment, or coordination roles
 Exposure to staffing, recruitment, or training environments is a plus
 Exposure to International Markets
Education:
 Education: Bachelor’s degree in finance, Business Administration, or a related field. MBA is preferred.
 Experience: 4-6 years in Client Relations/ Key Account Management.
Why Join Us?
 Opportunity to be part of a high-growth global mobility organization
 Work on impactful international career pathways
 Entrepreneurial culture with high ownership
 Leadership visibility and growth opportunities
How to Apply:
Interested Candidates may send their applications via email at Shalini.kumari@ampersandimobility.com.

Work arrangement
No