Payment Posting Specialist - Remote

This is a Fully Remote Job
About Our Client:
The organization operates a large multi-state dermatology network across 17 states with over 150 locations. It focuses on educating communities and healthcare professionals about skin health, including skin cancer prevention and risk factors. By providing comprehensive, proactive dermatologic care, the program aims to make high-quality skin care more accessible across expanding regions while supporting its providers and employees in a positive work environment.
About the Opportunity:
The PAYMENT POSTING SPECIALIST role supports the revenue cycle by managing patient account receivables. This position ensures accurate and timely posting, adjustment, and monitoring of payments, directly impacting the organization’s ability to maintain financial accuracy and compliance. The specialist plays a key role in resolving payment issues, supporting billing operations, and contributing to efficient cash management.
Responsibilities:
Post all payments and adjustments at the patient account level accurately and timely
Balance postings to daily bank deposits
Contact patients, insurers, or third parties for payment clarifications
Use multiple communication channels to resolve payment and offset questions
Work on recoupment accounts through resolution
Research and resolve insurance overpayments and credits
Process patient refunds and maintain refund register
Assist with monthly closing and balancing functions
Review remittance advices for accuracy and errors
Meet established productivity benchmarks
Collaborate with operational personnel to resolve issues
Provide professional assistance for patient billing inquiries
Stay updated on payer guidelines and reimbursement policies
Document patient accounts accurately using billing systems
Adhere to organizational code of conduct and mission values
Requirements:
High school diploma or GED
1-3 years of payment posting experience in a medical setting
Experience with accounting and EFT/ERA setup preferred
Familiarity with Mod Med/EMA practice management systems is a plus
Ability to interpret Explanation of Benefits
Knowledge of third-party billing and collections including Medicare, Medicaid, and managed care
General knowledge of posting recoupments and reversals
Proficient with Excel spreadsheets
Professional appearance and communication skills
Team-oriented with proven ability to work collaboratively
Strong dedication to follow-through and achieving results
Pay Range and Compensation Package:
Compensation ranges from $18.06 to $24.56 per hour, based on skills, experience, location, and internal equity
Benefits & Perks:
Competitive pay
Comprehensive health coverage including medical, dental, and vision plans
Generous 401(k) plan with company match and immediate vesting
Paid time off including PTO, holidays, and floating holidays
Company-paid life insurance with options for additional coverage
Short-term and long-term disability coverage
Additional wellness plans including accident, critical illness, and identity theft protection
Employee assistance program
Exclusive employee discounts
Referral bonus program
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes